LegalTech Customer Success Manager - Hybrid (Cardiff)

Posted 5 hours 45 minutes ago by PVH (Tommy Hilfiger/Calvin Klein)

Permanent

Full Time

Call Centre / Customer Service Jobs

South Glamorgan, Cardiff, United Kingdom

Job Description

LEAP, a leading LegalTech provider, seeks a Customer Success Manager to guide new clients through onboarding and ensure maximum value from LEAP software. You will train on-site and remotely, working with legal professionals to tailor implementations and drive adoption across the client base.

You will build strong relationships, manage renewals, and travel nationwide to support customers while collaborating with internal teams to resolve issues and enhance product usage.