Legal Tech Customer Success Architect

Thomson Reuters is seeking a Customer Success Manager to partner with legal industry customers, driving adoption and measurable outcomes across HighQ, CoCounsel, Contract Express, Practical Law, and Westlaw. The hybrid role involves onboarding, tailoring use cases, and training to ensure long-term success.

You will collaborate with Sales, Marketing, and Support to align on objectives, build trusted relationships, and reduce churn while staying ahead of advances in legal tech.