Lecturer in Service Design & DesignLabs Civic Lead
Posted 11 hours ago by National-College-of-Art-
Permanent
Full Time
Academic Jobs
Dublin, Dublin, Ireland
Job Description
Lecturer in Service Design & DesignLabs Civic Lead
NCAD, changing the world through bold and curious thinking, making and doing.The National College of Art & Design is Ireland's leading provider of art and design education. Our campus on Thomas Street in Dublin's historic city centre is home toa student population of 2,000full and part-time students engaged in a wide range of study and research across the disciplines ofArt,Design, Education and Visual Culture.The National College of Art and Design has been the most significant provider of Show more
Description Lecturer in Service Design & DesignLabs: Civic Lead
School/Unit: School of Design
Department:Product Design
Post Title: Lecturer in Service Design & DesignLabs Civic Lead
Post Duration: Full-Time, Permanent
Reports to: Head of Department of Product Design
A Candidates should note that as per Department of Finance guidelines, entry will be at the first point of the salary scale and the rate of remuneration may be adjusted from time to time in line with government pay policy. Candidates should note that different pay and conditions may apply if, immediately prior to appointment, the appointee is a serving civil or public servant.
Location: This position is based at NCAD, 100 Thomas Street, Dublin
Background
The School of Design within the College comprises of 3 departments:
The Role:
The Product Design department has five-degree programmes, each of which has a lead who is responsible for oversight and development of the relevant programme. The department has a shared commitment to design for positive impact, interdisciplinary studio-based learning and making. The department team represents a wide range of academic and industry experience. The successful candidate for this role will operate within the department, working both as Programme Lead (see appendix one) for the MA Service Design and Lead for DesignLabs: Civic.
The MA Service Design programme is a 24-month, part-time 90 credit course that teaches students the application of service design methods, tools, and thinking in real-world contexts. The course brings together students from a wide range of disciplines to collaborate with peers and industry in a hybrid learning environment. The programme was the first programme of its kind in Ireland and has an established track record of award winning graduates who play leading roles in the design and delivery of services across a variety of industries and sectors, from healthcare and finance to transportation and education.
This role combines both programme leadership and a teaching commitment. As a result, the successful candidate will be required to lead the MA Service Design and collaborate with an established and dynamic team of academics in the taught delivery of all aspects of the programme.
The programme is part of a suite of postgraduate courses in Service Design including a Professional Certificate (5 credits) and Professional Diploma (20 credits), and the role will involve the ongoing enhancement and development of new routes and structures within our full and part time postgraduate provision.
DesignLab: Civic is a recently launched national centre for applied design research in public sector transformation. Through a range of collaborations, the lab is exploring how we can use design processes to (re)build trust in our public services and to better support participatory governance.
The successful candidate will be responsible for leading and developing the lab. It will be an opportunity to shape the focus, partnerships and projects of this new research space.
The DesignLab: Civic, Lead role is fixed term through to Jan 2028 after which the role is reviewed and subject to funding either continues or reverts to full time lecturer.
Principal Duties and Responsibilities
Selection Criteria
Selection criteria outline the qualifications, skills, knowledge and/or experience that the successful candidate would need to demonstrate for successful discharge of the responsibilities of the post. Applications will be assessed on the basis of how well candidates satisfy these criteria.
Mandatory Criteria
Duties of a Programme Leader
In order to support the administrative requirements of this programme leader role, you will receive a reduction of contact teaching time (60 hours per academic year) which will be added as academic administration to undertake the below duties:
The high level duties of a programme leader are as follows:
- Dublin, Ireland
- Full time, Permanent
NCAD, changing the world through bold and curious thinking, making and doing.The National College of Art & Design is Ireland's leading provider of art and design education. Our campus on Thomas Street in Dublin's historic city centre is home toa student population of 2,000full and part-time students engaged in a wide range of study and research across the disciplines ofArt,Design, Education and Visual Culture.The National College of Art and Design has been the most significant provider of Show more
Description Lecturer in Service Design & DesignLabs: Civic Lead
School/Unit: School of Design
Department:Product Design
Post Title: Lecturer in Service Design & DesignLabs Civic Lead
Post Duration: Full-Time, Permanent
Reports to: Head of Department of Product Design
A Candidates should note that as per Department of Finance guidelines, entry will be at the first point of the salary scale and the rate of remuneration may be adjusted from time to time in line with government pay policy. Candidates should note that different pay and conditions may apply if, immediately prior to appointment, the appointee is a serving civil or public servant.
Location: This position is based at NCAD, 100 Thomas Street, Dublin
Background
The School of Design within the College comprises of 3 departments:
- Product Design (BA Product Design, BA and MA Interaction Design, MSc Medical Device Design and MA Service Design)
- Communication Design (BA Graphic Design, BA Illustration, BA Moving Image Design and MA Graphic Design)
- Design for Body and Environment (BA Fashion Design, BA Jewellery & Objects, BA Textile & Surface Design and MA Circular by Design).
The Role:
The Product Design department has five-degree programmes, each of which has a lead who is responsible for oversight and development of the relevant programme. The department has a shared commitment to design for positive impact, interdisciplinary studio-based learning and making. The department team represents a wide range of academic and industry experience. The successful candidate for this role will operate within the department, working both as Programme Lead (see appendix one) for the MA Service Design and Lead for DesignLabs: Civic.
The MA Service Design programme is a 24-month, part-time 90 credit course that teaches students the application of service design methods, tools, and thinking in real-world contexts. The course brings together students from a wide range of disciplines to collaborate with peers and industry in a hybrid learning environment. The programme was the first programme of its kind in Ireland and has an established track record of award winning graduates who play leading roles in the design and delivery of services across a variety of industries and sectors, from healthcare and finance to transportation and education.
This role combines both programme leadership and a teaching commitment. As a result, the successful candidate will be required to lead the MA Service Design and collaborate with an established and dynamic team of academics in the taught delivery of all aspects of the programme.
The programme is part of a suite of postgraduate courses in Service Design including a Professional Certificate (5 credits) and Professional Diploma (20 credits), and the role will involve the ongoing enhancement and development of new routes and structures within our full and part time postgraduate provision.
DesignLab: Civic is a recently launched national centre for applied design research in public sector transformation. Through a range of collaborations, the lab is exploring how we can use design processes to (re)build trust in our public services and to better support participatory governance.
The successful candidate will be responsible for leading and developing the lab. It will be an opportunity to shape the focus, partnerships and projects of this new research space.
The DesignLab: Civic, Lead role is fixed term through to Jan 2028 after which the role is reviewed and subject to funding either continues or reverts to full time lecturer.
Principal Duties and Responsibilities
- Actively contribute to postgraduate and undergraduate teaching within the Product Design department with a primary focus on the MA Service Design.
- Act as the Programme Leader for the MA Service Design programme, including but not limited to course development, examination and assessment, quality assurance and enhancement, plus associated administration. Full duties of a programme leader are found in Appendix One.
- Support the delivery of related content within the School of Design's undergraduate and postgraduate programmes.
- Enhance and promote the reputation of the School of Design and Department of Product Design by liaising and cooperating with other national and international institutions.
- Ensure that the content of our teaching reflects and meets the requirements of related industries, including regularly reviewing and adapting course content and structure.
- Engage in the student recruitment process, including interviews, selection and assessments as required to ensure an appropriate number and level of student cohort.
- Engage with industry and research partners.
- Contribute to the general administration of the Department.
- Contribute to the academic life of the Department, School and College.
- Contribute to the wider educational community.
- Undertake such other duties as may be assigned by the Head of Department and/or Appropriate Officer from time to time.
Selection Criteria
Selection criteria outline the qualifications, skills, knowledge and/or experience that the successful candidate would need to demonstrate for successful discharge of the responsibilities of the post. Applications will be assessed on the basis of how well candidates satisfy these criteria.
Mandatory Criteria
- A significant track record in Service Design in industry and/or Higher Education.
- Post graduate degree in Service Design or a related field, or equivalent professional experience.
- A minimum of 3 years industry and/or teaching experience with a focus on human centred design for Services.
- Experience leading academic programmes and/or service design related industry teams.
- Experience in developing and delivering high quality teaching within a higher education environment.
- Commitment to engagement with emerging research, design methods, technology and tools.
- Proficiency in Service Design methodologies and workflows.
- PhD in Service Design or a related field.
- Demonstrable record of developing and maintaining partnerships in industry and/or academia.
- Strong, demonstrable commitment to research and international scholarship / professional practice / publication.
- Experience of applying ethnographic and co design methods in research or practice.
Duties of a Programme Leader
In order to support the administrative requirements of this programme leader role, you will receive a reduction of contact teaching time (60 hours per academic year) which will be added as academic administration to undertake the below duties:
The high level duties of a programme leader are as follows:
- Oversee all curricular matters related to the programme, including timetabling and the management of modules where appropriate as well as the preparation of documentation for revisions to programme specifications, course offerings,
- Prepare Draft Timetables for each year of the programme.
- Plan and manage the scheduling of the resources required to deliver the programme and the courses therein (this involves identifying such resources as staff, facilities (including rooms) and equipment and other support systems.)
- Oversee all programme assessment procedures, which may also involve liaising with External Examiners. Prepare results for Internal Exam Board Meetings and Chair those meetings. With the assistance of the School Administration team, ensure that these results are then submitted to Student Services and Admissions . click apply for full job details