Learning And Development Specialist

The role

This role works closely with leaders, the People team and external delivery partners to coordinate, track and evaluate learning programmes. It has a strong programme coordination and stakeholder management focus, with ownership of the admin, scheduling and reporting that keeps a busy learning function running well.

What you'll be doing

• Act as a trusted point of contact for leaders and HR Business Partners across the business, and for external delivery partners, on all things learning-related
• Own the day-to-day coordination of learning programmes - scheduling, nominations, participant communications, attendance and completion tracking, supplier follow-up, and evaluation forms across multiple sites and functions
• Manage the detailed administrative work that keeps programmes on track - chasing attendance, collating reports, and keeping records accurate and up to date, alongside the more visible, high-profile moments
• Turn learning data into a clear picture for leadership - building dashboards and reports that show what's working, where the gaps are, and what to prioritise next
• Use feedback and performance data to judge what's actually landing, and feed that into ongoing improvements to programme design and delivery
• Support the design of learning materials and toolkits where useful, working alongside external delivery partners who lead most facilitation
• Play a role in the organisation's digital capability agenda - spotting where digital skills are lacking and helping build confidence and adoption of new tools and systems

What we're looking for

• Working towards, or holding, a recognised HR or L&D qualification
• Experience in a broad, generalist L&D role
• Highly organised, with strong administrative and coordination skills, and genuinely happy managing the detail - schedules, records, follow-ups, reporting
• Experience coordinating the end-to-end delivery of learning programmes - scheduling, stakeholder management, evaluation and reporting
• Confident using feedback and data to identify trends and inform improvements to learning programmes
• Comfortable using digital tools and platforms (e-learning, LMS, Microsoft 365) to support learning delivery, tracking and reporting
• Excellent communication and stakeholder management skills, with credibility across all levels of the organisation
• A coaching or profiling accreditation is an advantage

What's on offer

• Salary 55,000 - 65,000 plus benefits, health ins & pension