Leakage Optimisation Analyst

Hybrid - Ashford Common (WTW) - TW15 1RU

Job title Leakage Optimisation Analyst Ref 44525 Division Asset Operations & Capital Delivery Location Hybrid - Ashford Common (WTW) - TW15 1RU Contract type Permanent Full/Part-time Full-time Hours 36 Hours per week Salary Offering a salary from £34,500 depending on skills and experience. Job grade B Closing date 19/03/2026

We are looking for a Leakage Optimisation Analyst to join our Leakage Optimisation Team!

You will be responsible for monitoring DMA leakage performance and initiating corrective actions.
Day-to-day management and effective targeting of active leakage detection in the appointed geographical area, collaborating with field resources to drive improvements.

Support the active prioritisation of repair backlog to help optimise leakage delivery of the active, visible, and customer side leak repair activities.

What will you be doing as a Leakage Optimisation Analyst?

• Monitor daily leakage performance within your assigned area using systems such as Netbase, PI Vision, and Salesforce, and raise work quickly to resolve issues.
• Follow the NetAlytics targeting process to support effective leakage detection and contractor performance.
• Create and assign campaign packs to leakage detection partners to support technician performance management.
• Raise and report district meter and commercial logger faults to maintain DMA availability and ensure accurate leakage targeting.
• Work with the Leakage Engineer to identify improvement opportunities and flag operational or data anomalies.
• Support data quality activities by helping maintain accurate system information, including DMA targets, logger visibility, and updated network data.
• Provide occasional cover for the Leakage Optimisation Engineer and support the wider team in delivering leakage action and risk management plans.

Working pattern or hours:

Hybrid - 36 Hours per week (Monday to Friday).

What should you bring to the role?

To thrive in this role, the essential criteria you'll need are:

• Have effective communication skills required for collaborating with various internal and external stakeholders in this role.
• The candidate must possess good analytical and problem solving skills.
• Desire to learn and work hard to drive their career within Thames Water.

Additional skills and experiences would be great to have/bring:

• Have a working knowledge of water networks or hydraulic systems.
• Having a full driving licence and one's own transport is desirable.

What's in it for you?

• Offering a salary from £34,500 per annum, depending on skills and experience.
• Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
• Performance related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Disclaimer:

Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know. We're here to help and support.