Lead Sales Operations Analyst Dublin, IE

The role:

As our Lead Sales Operations Analyst you'll act as a Business Partner to EMEA Sales Leadership, playing a key role in connecting a growing sales team with processes and data. This role will work to independently identify business insights, continually improve sales processes, while helping to drive the implementation of global initiatives within EMEA.

Dublin, Ireland (Hybrid: 3 days p/week in office) How you'll make an impact:

• Manage advanced reporting and analytics project requests from internal stakeholders
• Independently identify analysis opportunities to better understand sales trends and the organization.
• Understand data environment in systems of record, and "best data to use".
• Build connections and collaborative relationships beyond one's own team to help achieve business objectives.
• Analyze Klaviyo data, produce and maintain sales reports, present and distribute data interpretations and educate sales leadership on analysis best practices.
• Making recommendations to the marketing and sales departments based on market analysis.
• Analyze historical data to provide sales insights regarding performance, seasonality, high level trends, etc. to sales leadership.
• Identify opportunities through data to drive an efficient sales process and generate revenue.
• Educate, consult and enforce Salesforce best practices within the sales team.
• Continuously improve data quality, address reporting and process issues, and own resolution of said issues.
• Identify systems and process learning opportunities for the sales team, and partner with enablement to create documentation and training sessions to address these gaps.
• Manage operational projects to assist the sales team in meeting their revenue goals (e.g. identifying and assigning Target Accounts in Salesforce).
• Plan and forecast sales revenue on a weekly, monthly and annual basis.
• Performs other related duties as assigned.

Who you are:

• 5+ years of Sales Operations experience, including funnel analysis and forecasting in a B2B SaaS company
• You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
• Proven experience of driving operational improvements within a B2B SaaS sales organisation
• Advanced skills in Salesforce and Tableau (or other BI applications) and SQL.
• Proven experience working with complex data and a strong ability to translate the data sharing insights into business recommendations.
• Excellent verbal and written communication skills with a customer focus.
• Excellent organizational skills and attention to detail.
• Excellent time management and prioritization skills, with a proven ability to meet deadlines.
• Excellent analytical and problem-solving skills.
• Are constantly thinking of ways to create efficiencies
• Ability to operate effectively in a high paced environment.
• Advanced knowledge of Google Suite or related software.

This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human in the loop). We provide accommodations as needed.

Klaviyo is committed to a policy of equal opportunity and non discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.