Lead People Partner

Our Story Hello there. We're Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don't like about finance and does the opposite. We're redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre - we've built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at ! We're incredibly proud of our achievements and none of it would be possible without the amazing team here. It's not just industry awards we're winning, we've also been named in the top three UK's Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you'll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on We're looking for an exceptional Lead People Partner t o help us create memorable careers for our 900+ Zopians. This is your chance to shape how one of the UK's most loved workplaces nurtures talent, drives performance, and scales culture in a fast-growing fintech. You'll partner with senior leaders across the business, bringing together HR expertise with commercial acumen to empower our teams to make bold decisions. If you thrive in fast-paced environments and know how to balance the best of mature business practices with the agility of a scaling organisation, we'd love to hear from you! A day in the life:

• Build trusted partnerships - Use your HR expertise and business acumen to establish trusted relationships with senior leaders, becoming their go-to strategic partner for all things people
• Drive organisational excellence - Work with the People Director to design and develop initiatives that ensure the health, happiness and high performance of teams across Zopa
• Lead with data - Proactively analyse people metrics to inform strategic workforce planning and drive commercial growth through people insights
• Champion our culture - Be a visible People champion across the business, keeping diversity, equity and inclusion at the heart of everything you do
• Develop leaders - Coach managers and leaders to enhance their effectiveness, providing guidance that transforms good managers into great ones
• Navigate complexity - Advise on the full spectrum of employee relations issues, ensuring compliance with UK employment law while maintaining our unique culture
• Shape the future - Collaborate with the wider People Function to define initiatives, policies and tools that enable business success
• Build talent pipelines - Identify and nurture our best people, driving effective succession planning and ensuring we're ready for our next phase of growth

About you:

• Proven People Partner - Demonstrable experience partnering with senior stakeholders in scaling businesses (high-tech preferred), balancing transactional HR with strategic initiatives
• Commercially minded - Clear understanding of how people levers drive business growth, with the ability to connect HR initiatives to commercial outcomes
• Change leader - Strong track record leading scale change initiatives and complex projects that transform how organisations work
• Data-driven - Analytical mindset with proven experience using people data to support business decisions and drive insights
• Employment law expert - Excellent understanding of UK employment law and how to apply it pragmatically in a fast-growth context
• High EQ leader - Reputation for unquestionable integrity, exceptional emotional intelligence, and an inclusive mindset
• Performance coach - Evidence of coaching teams to higher performance in growth environments
• Cool under pressure - Demonstrated good judgement in difficult and deadline-driven situations

Personal qualities we value:

• Agility, adaptability, and pragmatism in approaching challenges
• Natural gravitas and credibility with stakeholders at all levels
• Outstanding communication skills with the ability to influence and challenge constructively
• Comfort with ambiguity combined with strong ownership mentality
• Creative problem-solver who can distil complex issues and identify solutions
• Passionate about diversity, equity and inclusion in practice, not just principle

We're on the move! Towards the end of 2025 Zopa will be relocating to a brand-new headquarters at 20 Water Street in Canary Wharf. The 44,000 square foot workspace will foster collaboration and inspire creativity for our 900 employees amidst our 2025 growth blitz. At Zopa we value flexible ways of working. We value face-to-face collaboration and a good work-life balance. This hybrid role requires you to come to our London office 2-3 days a week. You'll also have the option of working from abroad for up to 120 days a year! But no matter where you are, we'll make sure you've got everything you need to thrive, both in your work and home life, from day one. Subject to having the right to work in the country of choice Diversity Statement Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments.