Lead Identity & Accounts Experience Designer

Merlin Entertainments seeks a Principal Experience Designer to lead the end-to-end design of the guest identity and account experience in a London hybrid role. You will shape the long-term vision for registration, authentication, account management and personalised touchpoints, collaborating with Product, Engineering, Security, Growth, Legal and Operations.

The role requires strategic thinking, strong interaction design and the ability to align complex cross-functional teams while placing trust,