Lead Generation & Sales Support Specialist

Lead Generation & Sales Support Specialist

Full-Time Permanent

Competitive Salary + Career Growth Opportunities

Looking to build a career where you can combine sales, relationship management, and business development?

We are seeking a motivated and energetic Lead Generation & Sales Support Specialist to join a growing commercial team. This is an exciting opportunity for someone who enjoys connecting with people, creating opportunities, and building strong customer relationships.

This position offers a great balance of new business development and customer retention, giving you the chance to actively influence business growth while becoming a trusted advisor to customers. You'll play a key role in helping businesses find the right solutions while supporting a dynamic sales function.

If you are driven by targets, enjoy relationship building, and want a role with variety and progression opportunities, this could be an excellent fit.

What you'll be doing Drive new business growth (approx. 60%)

You'll be at the forefront of creating new opportunities and supporting business expansion by:

• Proactively identifying and engaging potential customers through outbound outreach and lead generation activity
• Building and maintaining a strong pipeline of prospective clients
• Researching companies and identifying key decision makers
• Scheduling meetings and creating sales opportunities for the wider sales team
• Supporting marketing initiatives and social media activity to increase brand awareness
• Running and supporting targeted email campaigns
• Assisting with onboarding and implementation of new business opportunities
• Managing incoming enquiries and ensuring opportunities are directed effectively

Support and grow existing customer relationships

You will also help maintain and develop relationships with existing customers by:

• Proactively engaging customers regarding contract renewals and business needs
• Identifying opportunities for additional products and services
• Managing customer account changes and contract updates
• Preparing customer quotes and supporting account administration
• Coordinating with internal teams to ensure excellent customer experience
• Supporting reporting and performance tracking activities
• Assisting with customer queries and maintaining high service standards

What we're looking for

• 1-2 years' experience within lead generation, sales support, customer service, or business development (preferred)
• Strong written and verbal communication skills
• Confident and professional telephone manner with strong relationship building abilities
• Excellent listening, negotiation, and customer engagement skills
• Experience using social media channels such as LinkedIn and other digital tools
• Strong organisational skills with excellent attention to detail
• Ability to manage multiple priorities in a fast paced environment
• Positive attitude with a proactive and solutions focused mindset
• Strong team collaboration skills
• Good IT skills including CRM systems and Microsoft Office applications

Why join?

• Opportunity to develop your career within a commercial and customer focused environment
• Broad exposure across sales, account management, and business development
• Dynamic and collaborative team culture
• Ownership and visibility within the business
• Ongoing learning and development opportunities
• A varied role where no two days are the same

This is an excellent opportunity for someone looking to develop a long term career in sales and customer relationship management while making a direct impact on business growth.