Lead Customer Service - Hybrid Role in Freight

Ace Express Freight in Blakes Cross, Lusk, Co. Dublin is seeking a Customer Service Team Lead to oversee a fast-paced team handling shipments and logistics queries.

You will manage daily workflows, coach staff, and drive improvements across KPIs and SLAs while reporting on performance. The role offers a permanent contract with a probation period, standard hours 8:30am-5:30pm, Monday to Friday, with an option for hybrid working after probation.