Law Firm Customer Success Manager - Hybrid London

Posted 8 hours 30 minutes ago by Jigsaw Group

Permanent
Full Time
Call Centre / Customer Service Jobs
London, United Kingdom
Job Description

Jigsaw Group in Greater London seeks a dedicated Customer Success Manager to lead client relationships with law firms across Europe. You will drive adoption of their legal technology solutions, managing a portfolio that represents significant annual revenue.

In this hybrid role, you'll be responsible for ensuring customer satisfaction and retention while identifying growth opportunities. The ideal candidate has a strong B2B SaaS background, excellent communication skills, and a passion for helping clients succeed.