Laboratory Support Co-Ordinator

Role: Laboratory Support Coordinator.

Location: Field-based - London region.

Must be able to cover the whole of London.

Occasional travel across the South of England and to Burgess Hill may be required.

Hours: Full-time.

Pay: £200 - £230 PAYE basic per day, excluding holiday pay or £265.27 - £305.06 Umbrella per day.

Contract: 12-month contract - Inside IR35.

An excellent opportunity has arisen for a Laboratory Support Coordinator to join one of our longstanding clients, a leading organisation within the healthcare diagnostics sector.

This is a field-based role supporting laboratory customers with technical applications support, training, troubleshooting, installations, and product demonstrations across centralised laboratory solutions.

Benefits:

• 12-month contract opportunity.
• Field-based role with autonomy.
• Opportunity to work with advanced laboratory diagnostic platforms.
• Exposure to customer training, installations, and technical support.
• Collaborative specialist team environment.

The Requirements:

• Background in Biochemistry, Pathology, Core Lab, or Automated Laboratory environments.
• Experience with laboratory diagnostic platforms such as Cobas 8000, Cobas Pro, Cobas Pure, Infinity, or pre-analytic systems including 8100 / CCM.
• Strong understanding of the IVD / diagnostics industry.
• Experience supporting pathology laboratory solutions.
• Confident troubleshooting laboratory systems and applications.
• Able to work independently and manage own schedule and travel.
• Strong customer-facing and communication skills.
• Must be based within the London region or nearby, or willing to relocate.
• Willingness to travel across the London territory and stay away from home when required.

The Role:

• Supporting laboratory system installations and go-live activity.
• Delivering customer training on analytical platforms and systems.
• Providing troubleshooting, technical support, and customer assistance.
• Supporting software modifications and product maintenance.
• Assisting with tender responses and product demonstrations.
• Building strong customer relationships across laboratory sites.
• Maintaining technical knowledge and supporting high service standards.

If you're keen to join a specialist team offering exposure to innovative laboratory technologies and customer-focused technical support, please contact Chloe McCausland at Clearline Recruitment on between 8:30am - 5:00pm, Monday to Friday.