Laboratory Services Coordinator

Overview

We are currently looking for a Laboratory Services Coordinator to join our Infrastructure and Laboratory Services Function within the Corporate group.

This is a full-time opportunity, on a permanent basis. The role will be based onsite at our Science Campus in South Mimms, Hertfordshire.

Who are we?

The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.

The Infrastructure and Laboratory Services Function has three departments:

• Facilities & Laboratory Services - day-to-day running and support of sites, laboratories and other specialised facilities, including soft facilities and specialised services.
• Engineering - management of complex buildings and infrastructure, adhering to critical health and safety requirements and responding to alarms 24/7
• Specialist Project & Programme Management - of capital programme, providing project management / project engineering as required for building alterations, lab refurbishments including high containment.

What's the role?

The role is responsible for provision of essential Laboratory Services to Science & Research at the South Mimms campus.

Responsible for the provision of clean, sterile glassware and equipment, decontamination of hazardous materials and operation, maintenance and repair of various types of laboratory equipment.

In addition, this post is responsible for laboratory laundry, hygiene and washroom services. The role is seen as a valued and essential part of the delivery of S&R.

Key responsibilities

• Responsible for ensuring autoclaves and other critical equipment, such as industrial washers and sterilising ovens are maintained, calibrated, validated and fit for use and that the loads are suitable for decontamination or sterilisation, dealing with numerous failures and faults on these machines.
• Actively contribute and take part in reviews of Laboratory Service provision, equipment, processes and procedures to identify and propose improvements and efficiencies to reduce time and costs for this service.
• Maintain good relationships with supply companies for goods and equipment, through good communications. Organising, planning and coordinating contractors and engineers in laboratory areas, overseeing their work and ensuring they adhere to site H&S rules.
• Liaising with staff at all levels to deal with issues and problems that arise, investigating and resolving such issues in particular, with equipment and supply issues.

Who are we looking for?

Our successful candidate will have the following:

• Organisation and planning - You can make plans and are well prepared. You seek to maximise time and productivity.
• Problem solving - Ability to take a positive approach to tackling problems and find ways to identify suitable solutions.
• Relevant scientific or technical background/knowledge, to include a degree in a scientific subject or equivalent relevant experience.
• Managing a quality service - Work with stakeholders to set priorities, objectives, and timescales. Successfully deliver high quality outcomes that meet the customers' needs and give value for money.
• Expert knowledge in use of industrial sized sterilising and cleaning equipment. Equipment maintenance and repair in a complex laboratory environment.

Person Specification

Method of assessment: A=Application, I=Interview

Behaviour Criteria

• Organisation and planning - you can make plans and are well prepared. You seek to maximise time and productivity (I)
• Working Together - ability to work well with colleagues as part of a team, taking into consideration everyone's individual needs and create a genuine team spirit (I)
• Managing a Quality Service - Work with stakeholders to set priorities, objectives and timescales. Successfully deliver high quality outcomes that meet customers; needs and give value for money. (A, I)
• Problem Solving - Ability to take a positive approach to tackling problems and find ways to identify suitable solutions. (A, I)

Experience Criteria

• Understanding and in-depth knowledge of a wide range of laboratory equipment, sterilisation and decontamination techniques. Likely to be achieved by at least 3 years working in a similar role. (A, I)
• Well documented knowledge and experience in the operation/maintenance of large autoclaves and Industrial equipment such as glasswashers and sterilising ovens. Likely to be obtained by working in a science-based or medical environment. (A, I)

Technical Criteria

• A good standard of education with at least 5 GCSEs including English and Maths or equivalent experience. (A)
• Expert knowledge in use of industrial sized sterilising and cleaning equipment. Equipment maintenance and repair in a complex laboratory environment (A)

Strengths Criteria

• Focussed (I)
• Adaptable (I)

Further Information

For more details, please read our Job Description and Person Specification.

Contact

If you would like to find out more about this fantastic opportunity, please contact .

Application Dates

Closing date: 12 March 2026

Shortlisting date: From 13 March 2026

Interview date: 24 March 2026 (interviews will be on site at our Science Campus in South Mimms)

Additional Information

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here.

Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks.

Certain roles within the MHRA will require post holders to have vaccinations, and in some circumstances, routine health surveillance. These roles include:

• Laboratory-based roles working directly with known pathogens
• Maintenance roles, particularly those required to work in laboratory settings
• Roles that involve visiting other establishments where vaccination is required
• Roles required to travel overseas where specific vaccination may be required.

Applicants who are successful at interview will be, as part of pre-employment screening subject to a check on the Internal Fraud Database (IFD).

Any move to the MHRA from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility here.

Individuals appointed on level transfer will retain their existing salary and are responsible for ensuring they fully understand the financial implications of any potential move and the impact (if any) on their terms. If an individual is in any doubt, they should seek clarification before accepting a job offer.

Staff joining on promotion will receive up to a 10% increase of their current basic salary, or the pay band minimum, whichever is the greater.

The individual will not retain any allowances paid by the former department/Agency, unless there are special circumstances.

Successful candidates may be subject to annual Occupational Health reviews dependent on role requirements. For queries, please contact .

For complaints or concerns, contact or the Civil Service Commission at civilservicecommission.independent.gov.uk or . The Civil Service Commission is located at:

• Room G/8
• 1 Horse Guards Road
• London
• SW1A 2HQ