L&D & Inclusion Coordinator

Job Purpose:

We are seeking a Learning & Development and Diversity & Inclusion Coordinator to deliver and embed initiatives that enhance employee capability while fostering an inclusive, equitable workplace culture. This role will play a key part in aligning learning strategies with organisational goals and ensuring diversity, equity, and inclusion (DE&I) principles are integrated across all people practices.

Key Responsibilities:

Learning & Development

• Create and implement a comprehensive L&D strategy aligned with business objectives.
• Conduct training needs analysis to identify capability gaps across teams.
• Develop and deliver engaging learning programmes (e.g. leadership development, onboarding, soft skills, compliance training).
• Manage learning platforms (LMS) and external training providers.
• Evaluate the effectiveness of learning initiatives using data and feedback, continuously improving content and delivery.
• Promote a culture of continuous learning and professional development across the organisation.

Diversity & Inclusion

• Create and implement a D&I strategy aligned with organisational values and UK best practices.
• Embed inclusive behaviours into policies, processes, and leadership capability.
• Lead initiatives that promote equity, belonging, and psychological safety in the workplace.
• Analyse diversity data and produce insights to inform decision-making and measure progress.
• Support employee resource groups and inclusive events (e.g. awareness campaigns, workshops).
• Ensure compliance with UK equality legislation and best practice guidelines.

Collaboration & Stakeholder Engagement

• Work closely with people managers to drive engagement and accountability.
• Act as a subject matter expert on L&D and D&I topics across the organisation.
• Facilitate workshops, training sessions, and discussions on inclusive leadership and cultural competence.

Ad Hoc Duties

General HR Support:

• Provide ad hoc administrative support to the wider HR/People team as required
• Maintain accurate employee records and ensure HR systems are kept up to date
• Support onboarding and offboarding processes, including documentation and coordination
• Assist with scheduling meetings, training sessions, and internal events
• Prepare HR documents such as letters, reports, and presentations
• Respond to general employee queries, escalating where appropriate
• Support data collection and reporting for HR metrics and compliance requirements
• Assist with maintaining HR policies, procedures, and documentation
• Provide administrative support for recruitment activities when needed
• Contribute to continuous improvement of HR processes and systems

Skills & Experience

• Proven experience in Learning & Development and/or Diversity & Inclusion roles.
• Good knowledge of adult learning principles and instructional design.
• Good understanding of UK employment law, particularly equality and diversity legislation.
• Experience in designing and delivering training programmes both in-person and virtually.
• Excellent communication, facilitation, and stakeholder management skills.
• Analytical mindset with experience using data to inform decisions and measure impact.
• Ability to influence and drive cultural change within an organisation.

Qualifications

• CIPD qualification (Level 3 or above) or equivalent experience.
• Certifications in L&D, coaching, or D&I (desirable).

Personal Attributes

• Passionate about people development and creating inclusive workplaces.
• Empathetic, culturally aware, and emotionally intelligent.
• Proactive and adaptable in a fast-paced environment.
• Strong organisational skills with attention to detail.