Key Customers Solutions Architect

Key Customers Solutions Architect - Amsterdam / Remote - Permanent Contract

QCS staffing are partnered with one of the world's top AI infrastructure companies. As an organisation, our client are leading a new era in cloud computing to serve the global AI economy. They create the tools and resources for their customers requirement to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams.

To support our client's continued growth, they are currently looking to hire a Key Customers Solutions Architect to have the option to work remotely or in Amsterdam.

Responsibilities

• Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML.
• Guide customers in optimising GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
• Partner with the sales team to identify new opportunities, promote the latest products and deliver technical presentations.
• Act as a bridge to product teams, providing customer feedback, relaying feature requests and ensuring alignment with customer requirements.
• Engage with internal and external stakeholders, negotiate solutions and effectively drive alignment to address customer challenges.

Requirements

• Requires extensive experience in roles like Cloud Solutions Architect, Technical Account Manager or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing, including ML training, inference workloads and GPU stacks (e.g., CUDA, OpenCL).
• Customer-centric approach with a proven ability to build trust and foster long-term relationships.
• Strong ability to explain technical concepts to technical and non-technical audiences.
• Written and spoken proficiency in English.

If this role is of interest to you, please apply now!