Key Account Manager - Creative Gifting Brand

• £35,000 - £45,000 DOE
• West Sussex

Love fast-paced retail? Passionate about creative products? Thrive on building great relationships?

We're recruiting for a successful, independently owned gifting business that partners with some of the UK's biggest retailers. With a strong reputation, exciting product ranges, and ambitious growth plans, they're now looking for a Key Account Manager to join their friendly and fast-moving team.

This is a fantastic opportunity for someone who enjoys the buzz of a creative commercial environment - managing retailer relationships, working closely with product collections, and helping drive growth across key accounts. If you're commercially minded, relationship-driven, and love consumer products, and working with a great team, this could be the perfect next step.

Why You'll Love This Role

• Join a creative, product-led business with a supportive culture
• Work with some of the UK's leading retail accounts
• Be part of a fast-paced team where no two days are the same
• Gain real exposure to trends, product development, and retail strategy
• Excellent opportunity for career growth and progression

What You'll Be Doing

• Managing a portfolio of key retail accounts
• Building strong relationships with buyers and retail partners
• Working closely with internal teams to ensure product collections launch successfully and on time
• Becoming an expert in the product ranges and wider gifting market
• Delivering an outstanding customer experience and acting as a trusted partner to retailers
• Sharing customer and market insights with the design team to help shape future collections
• Providing forecasts, account updates, and performance analysis
• Keeping up to date with trends, competitor activity, and new opportunities within the gifting sector

What We're Looking For

• Previous Account Management experience within gifting, consumer products, or a similar B2B environment
• A confident communicator with excellent relationship-building skills
• Thrives in a busy, fast-paced role
• Organised, proactive, and able to manage multiple priorities with ease
• Commercially aware with a genuine interest in retail, trends, and creative products
• Positive energy, team spirit, and a great sense of humour!

Who Would Love This Role?

This role is perfect for someone who enjoys working with creative products, building strong retailer relationships, and being part of a collaborative, energetic team where ideas and initiative are valued. If you're looking for a role where you can combine relationship management, creativity, and commercial thinking within a growing business - we'd love to hear from you.

Apply now to find out more!

Diversity & Inclusion: ILMJ values diversity, equality and inclusion and encourages applicants from all backgrounds and identities