Junior IT Support

The ITA is an constituted as an independent notJunior IT SupportThe ITA is an constituted as an independent not-for-profit Swiss in Lausanne (Switzerland). It provides anti-doping services to sports (IFs), Major Event Organisers (MEOs) and Anti-Doping (ADOs) wish to their anti-doping programmes to a body implements high quality anti-doping programs X transparency and independence. The ITA in full compliance with the World Anti-Doping ITA Technology Department is now looking for a committed and full-time (40 hours per week)Junior IT SupportJob descriptionThe relies on complex IT systems X its digital activity. The Junior IT Support aims X the smooth functioning of the day-to-day IT and technological infrastructure across the ITA This position could be a perfect step-in for an entry-level professional with tech responsibilitiesActively contribute to the smooth running of the general IT infrastructure and services of the verbally and in writing with ITA colleagues and partners to offer first and second level support, possibly using remote and document support requests through the ticketing system.Support user account lifecycle management (account access rights, password assistance).Prepare and setup technology tools such as Laptops, tablets, mobile phones, AV equipment.Support the maintenance of the computing equipment inventory.Contribute to the knowledge base for known-IT issues to proactive problem-solving.Support the IT team X development of IT Tools to the work of the ITA Staff.Support ITA s IT during major sport events.Required skills and experience:Knowledge and ideally hands-on experience with and of Windows based PCs.Knowledge of Microsoft Windows. Knowledge of Azure and Office 365 environments a plus.Practical, hands-on troubleshooting of laptops and tablets. Similar experience with printers and peripherals a learner, ability to work with tight deadlines in a highly sensitive IT good English written and oral skills. French a strong asset, other languages a customer service and team X with a 'can do and hard residency a as soon as deadline: 25 February Please apply via the JobUp or by e-mailing your CV and cover letter here: Write an email and in the email subject title "Name X / Junior IT Support".The ITA is proud to be an equal opportunity employer, committed to fostering an inclusive and diverse workplace where all individuals are with respect and have equal access to opportunities. jid68ae37faen jit0206aen jpiy26aen