Junior Courseware Developer

Job Details: Junior Courseware Developer

Full details of the job.

Vacancy Name: Junior Courseware Developer

Employment Type: Permanent

Location: UK - Remote

Summary

Responsible for delivering high-quality training materials for all audience groups, including customers, partners, and employees, ensuring customer satisfaction. Managing all aspects of training administration such as courseware uploads, updates, notifications, and course assignments to end users.

About Smart Communications

Smart Communications provides the platform trusted by leading organizations to deliver personalized, consistent, and compliant conversations across all touchpoints and channels. The Conversation Cloud includes SmartCOMM for enterprise customer communications, SmartIQ for digital forms transformation, and SmartDX for trade documentation. Over 650 enterprise organizations worldwide rely on Smart Communications to simplify and automate complex processes and deliver secure, frictionless experiences across the customer lifecycle. Visit to learn more.

The responsibilities of the role include:

• Develop eLearning training courses
• Develop Instructor-Led Training courses
• Evaluate the effectiveness of training and course outcomes
• Design and build new course materials for product releases and enhancements
• Create quality training documentation including handouts, manuals, and exercises
• Collaborate with senior business leaders to deliver Smart Communications training services
• Attain mastery over the Smart Communications Product implementation process and related services

What we're looking for:

• 0-2 years IT training experience in eLearning and Instructor-Led Training facilitation
• Experience in designing, building, and implementing eLearning and ILT programs
• Experience with training tools like Articulate, Captivate, Camtasia, and LMS systems such as Litmos
• Voiceover recording experience for eLearning modules
• Effective interpersonal skills and ability to collaborate across teams

Our SMART values:

• Speak Openly
• Make a Difference
• Agile & Flexible
• Results-Focused
• Teamwork

What's the deal?

We provide tools, equipment, and support to help you succeed. Salary is competitive and based on experience. Benefits include health insurance, income protection, life assurance, subsidized gym, travel insurance, pension, and 25 days' holiday plus your birthday off. Our offices in Covent Garden are comfortable, flexible, and stocked with free drinks and fruit. The role offers a hybrid setup with occasional office work.

If you're interested, apply and tell us about yourself.

Please note: Only applicants with the legal right to work in the relevant countries will be considered. All qualified applicants will receive consideration regardless of protected characteristics.

Learn more about Smart Communications: