Junior Claims Technician

Junior Claims Technician

Location: London (Hybrid)

Package: Negotiable + Benefits

We are looking for an enthusiastic and organised Junior Claims Technician to join our claims team at our London office.

The purpose of this role is to service Clients and efficiently assist with the handling of claims matters and borderaux submissions, including market notification and obtaining prompt market agreement to settlement requests as and when required. To assist and support Clients, Colleagues and Market Professionals where necessary.

On a day-to-day basis you'll be:

• Preparation and arrangement of claims presentations to underwriters via paper files and/or electronic processing.
• Policy review and coverage determination
• Liaising with Clients, Underwriters and other professional bodies by usual means.
• Broking and/or electronic processing of claim advices/collections on in house and London market computer systems and arranging claim payments to claimants, clients or intermediaries.
• Provide backup broking and technical assistance in all areas of the claims dept in the event of staff shortages or workloads within dept
• Review and provide claims history, loss information, and figures to other divisions in company, underwriters and clients and to resolve any accounting queries.
• Processing of monthly claims bordereau
• Maintaining up to date diary system and tracking systems
• Maintaining up to date claims history and large loss information data for presentation to the Board
• Forming & Maintaining strong relationships with Insurers, Adjusters, Surveyors, Attorneys and claims professionals.
• Where applicable ensure company, market and Client related documentation is issued (internally and externally) accurately and on time.

What's on offer:

• A negotiable starting salary with regular 1-2-1's coupled with the standard benefits package (Holiday, Pension etc.) and a culture built around developing its staff
• Full support for professional qualifications
• Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation)

Your experience:

• Your skill set should include strong communication (both written and verbal), numeration, organised, IT and influencing skills coupled with an eye for detail.
• Knowledge and competent on Microsoft Office Applications
• Ability to comply with external and internal regulatory and statutory policies, procedures and regulations.
• 1-2 years claims experience.