Junior Account Manager Outer London

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The Team

The U.K. & Ireland are our domestic and most mature markets. Functions include commercial, operations, and marketing. Teams in the UK&I partner closely with global functions such as product, technology, and consumer to deliver results for our customers.

The Regional UK and Ireland team is responsible for driving Deliveroo's performance across all 4 nations of UKI. From Brighton to Belfast, we are experts in the local markets we serve. As part of this team, you will be signing up the best restaurants in your city/region. UKI presents significant growth opportunities, and we are building a team of commercially savvy, entrepreneurial, and ambitious individuals to help us reach our potential.

The Role

We are seeking an Account Manager for our Outer London team. This is a unique opportunity to become a vital part of a rapidly growing tech company. You will liaise with highly regarded restaurants in South East England, cultivating relationships and helping them increase online sales. This role is ideal for a commercial, outgoing individual who enjoys relationship building.

Please note: A valid driving license and a car are beneficial, as travel within South East areas (Bexleyheath, Orpington, Royal Tunbridge Wells, Purley near Croydon) will be required, though not mandatory if you are comfortable with travel.

This role involves significant travel and fieldwork; comfort with being out on the road is essential.

What You'll Be Doing

• Maintaining and growing relationships with top restaurant partners through strong communication, both face-to-face and remotely.
• Driving restaurant performance via data analysis and industry knowledge to maximize order volume and growth.
• Negotiating contracts and partnership terms.
• Collaborating with our restaurant and rider operations teams to improve efficiency.
• Working with marketing teams to accelerate restaurant order growth.
• Innovating and presenting ideas to increase growth and efficiencies.
• Being a local expert, understanding the restaurant industry inside out, and representing Deliveroo in your city.

Requirements

• At least 2 years of experience in account or relationship management (or similar).
• Strong relationship-building and communication skills, whether face-to-face, via phone, or email.
• Commercial acumen and comfort with data analysis.
• Proven track record of achieving targets and successful negotiations.
• Experience in a high-growth, dynamic environment is preferred.
• Self-motivated, organized, and able to work independently while meeting restaurant partners.
• Additional language skills (e.g., Arabic, Spanish, Portuguese, Swahili, Mandarin, Cantonese, Urdu, Korean, Vietnamese, Thai, Japanese, Bahasa/Malay) are valued.

Why Deliveroo?

Our mission is to transform shopping and eating, connecting consumers, restaurants, shops, and riders. We are a technology-driven company in a rapidly expanding industry. We value autonomy, innovation, and quick movement, and we seek new ideas.

Benefits And Diversity

We prioritize employee welfare and offer competitive benefits across health, family, finance, community, growth, time off, and relocation. Our workplace celebrates diversity and inclusivity, welcoming all backgrounds and identities.

Additional benefits include:

• Competitive salary with potential bonuses and relocation support.
• Up to 5% pension contributions.
• Share awards for eligible roles.
• Free Deliveroo Plus, team lunches, and discounts.
• Generous holiday entitlement and volunteer leave.
• Healthcare, gym memberships, wellbeing apps, and flexible benefits.
• Work-life benefits including parental leave, home office setup, and development opportunities.