Italian speaking Travel Operations Executive

Italian speaking Travel Operations Executive

London

Ref: 5476I

Company Profile

A well-established International Tour Operator

Responsibilities

Italian speaking Travel Operations Executive
Location: North London - hybrid working options
Salary: Up to £32,000 depending on experience plus Benefits
Ref: 5476I

Main Duties:
Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland

The Role:
- Provide a high-level Customer Service to customers
- Handle inbound communications and respond accordingly
- Respond and deal to all queries in a timely and efficient manner
- Work with internal departments to ensure the business is run efficiently
- Gain continuous knowledge of holiday group requirements and offers
- Able to negotiate supplier rates and always buy at the best possible price
- Attend familiarisation trips, trade fairs and meetings as directed.

Candidate's Profile

- Excellent command of English
- Full fluency in Italian
- Experience working with tour operators or similar service provider such as hotel receptions/sales, booking agency or similar.
- Good knowledge of UK as a destination and its tourism products
- Positive, problem solver, confident and dynamic personality
- Good team player / Excellent communication skills
- Excellent attention to detail / IT literate

Up to £32,000 depending on experience plus benefits