Italian-Speaking Customer Care Specialist (Order & Support)

Oxford Nanopore Technologies is seeking an Italian-speaking Customer Care Specialist to join the Business Operations team in Oxford. You will manage the Italian-speaking customer journey from quote to order, using Salesforce to resolve issues and support continuous improvement in customer service operations.

You will collaborate with Sales, Operations, Logistics, Inventory, and Technical Support to ensure timely, accurate responses and high-value order management, while mentoring new team