IT Trainer

The opportunity

This is a fantastic opportunity for an IT Trainer to join our small but dedicated IT Team. The role will be a hybrid role, with a mixture of home and office working, working mainly in our Bath office but also supporting the other Stone King Offices, so occasional travel to other offices will be required.

The successful candidate will be responsible for providing a variety of software training and application support services to all Stone King staff and outsourced support teams. They will be responsible for embedding and developing the Competency Based Training framework to deliver a consistency of approach to learning and development which meets the requirements of the entire firm.Other responsibilities will include organising and delivering new starter training, providing ad-hoc assistance to meet training requests on an individual or team basis and planning and executing the training requirements for new projects and technology roll outs.

The successful candidate will provide a mix of virtual, classroom, 1:1 and e-learning training as well as the creation of a variety of training materials. The successful candidate must be able to deliver quality training on a variety of software programs including Windows 11 and Microsoft Office 365 (Word, Teams, PowerPoint, Excel, Outlook and other applicable Microsoft software like OneNote).

Reasons to apply

• Opportunity to become an integral part of our Firm; in addition to the IT team, you'll have the opportunity to work closely with a variety of our specialists across the firm.
• To be part of an ambitious, collaborative and friendly national firm where our culture and values are at the heart of everything we do. We believe our people are our greatest asset and strive to create the best place to work.
• Excellent benefits for our people, with a focus on wellbeing and development at the forefront.
• Hybrid working - Stone King are proud to be signatories of the Mindful Business Charter as part of our commitment to mental health and wellbeing. We want to support all of our people in achieving a healthy work/ life balance and would be happy to speak with prospective candidates about flexible working arrangements

Key responsibilities

General duties include, but are not limited to:

• Delivering training and support to end users on firm-approved software and applications through various methods, including Microsoft Teams, classroom sessions, and one-on-one instruction.
• Delivering training and assistance to end users on firm approved hardware such as laptops, iOS mobile devices and multi-functional devices (copier/scanner/printer).
• Collaborating with IT and the wider business to identify training needs and develop consistent, engaging resources that support effective learning.
• Preparing training documentation such as guides, training handouts and other ad-hoc supporting materials as such as IT Hints and Tips.
• Utilising the firm's Learning Management System to administer training programmes.
• Ensuring training programmes are communicated to all offices as appropriate.
• Providing end-user support by answering any "How To" queries which are raised via the IT Service Desk System.
• Active participation in the Early Adopters group to assist with testing new software and understanding the training requirements prior to live deployment
• Participating in the planning and implementation of end-user software and hardware upgrades.
• Involvement in testing of new software products/releases, processes or general improvements.
• Support the firm's strategic objectives by identifying process overlaps and developing efficient procedures and communications to streamline operations and meet the needs of various teams
• Assisting with special projects on various issues as needed.

Essential

• Two years' experience in software training within a professional services environment (a legal background would be an advantage)

• Experience of using and providing training for Microsoft Office 365 and Windows 11
• Strong capabilities in using and training in Microsoft Office products and in particular Microsoft Word
• Attention to detail and the ability to prioritise workload effectively
• Excellent communication skills and confident with public speaking and presentation

Desirable

• Experience with any of the following software would be advantageous: iManage Work 10, PDF Docs, 3E MatterSphere, 3E Elite, BigHand, DocuSign
• Experience in developing training resources in eLearning Authoring Software such as Articulate.
• Expose to AI tools and systems such as Microsoft Copilot or other application-based AI modules
• Any training qualifications or accreditations such as Microsoft Certified Trainer certifications, ideally for Word, Excel, and/or Outlook

Our Firm

We are an ambitious, collaborative and friendly firm recognised as leaders in our field with offices across the country. Our culture and Core Values are at the heart of what we do. We know that our Firm can only succeed with the right people, and that is why we employ talented individuals who want to work for a Law Firm that is among the best in the UK has a leading reputation and is top ranked in Chambers and Legal 500

Individual differences are embraced at Stone King, and we strive to create an environment in which people feel supported and able to be themselves. As well as signing up to the Race Fairness Commitment, we have a Diversity, Equality and Inclusion Strategy Group, along with Diversity & Inclusion Allies.

We are committed to promoting an inclusive working environment that supports the growth and development of all our people, and we welcome applications from candidates of all ethnicities, disabilities, social backgrounds, age, sexual orientations and gender identities. As part of our continued commitment to an inclusive working environment, we are proud to have signed up to the Age Friendly Employer Pledge.

Stone King are also proud to be signatories of the Mindful Business Charter as part of our commitment to mental health and wellbeing. We want to support all of our people in achieving a healthy work/ life balance and would be happy to speak with prospective candidates about flexible working arrangements.

We want our recruitment practices to be as inclusive as possible, so please let us know if you need us to make any reasonable adjustments during the application or interview process to help you perform to your best.

• Competitive salary
• Profit Share Scheme
• Cycle to work scheme
• Profit Share Scheme
• Private Medical Insurance
• Life assurance (4 x salary)
• Pension scheme
• 28 days holiday (in addition to statutory UK holidays)
• Additional day allocated for CSR activities per annum

Adverts normally close at midday on the closing date, however vacancies may close early if sufficient applications have been received. Therefore we would encourage you to submit your application as soon as possible.

Stone King LLP is an equal opportunities employer. We are committed to ensuring equality of opportunity by encouraging all our staff to achieve their full potential and guaranteeing that all employment decisions are taken without reference to irrelevant information or discriminatory practices.

Recruitment agencies - please do not send us unsolicited CVs. If you do so, we reserve the right to contact the candidate directly and your T&Cs will not apply.