IT Systems Administrator

IT Systems Administrator - 1st - 3rd Line Support, Desktop, Server, Network; Win10/Win11, MS Office, Windows Server 2012 - 2023 AD/GPo/AzureAD, VMWare, MS Office 365, InTune/Endpoint Manager, LAN/Wireless/VPN. Permanent, East Kent; £35k - £55k (On Expertise/Experience)

Global manufacturing company seeks IT Systems Administrator to work in a self-sufficient and hands-on capacity to support an inhouse IT environment and related operational systems.

Supporting a team in excess of 30 - 50 office based staff along with production line environment you will own all aspects of the IT environment and manage them accordingly. This will include the hands-on management and support of all desktop, network and server systems from a 1st - 3rd line perspective as well as all application employed by the organisation. You will have support from both software vendors as well as 3rd party consultancies/MSPs in this endeavour but you will be required to manage both low level (1st line, hardware, user training) issues through to 3rd line support (O365 email, Active Directory management, VMWare, Windows Server Administration and upgrades inc DNS, DHCP etc) and elements of data network support including LAN, VPN and Wireless access.

The company employs a range of PCs, Laptops, Mobile Devices as well as on-perm an in-cloud services (O365, VMWare, AzureAD and InTune/Endpoint Manager) including both on-prem and cloud based backup. You will use your experience across Win10/Win11, Windows Server Active Directory/Group Policy and O365 to manage user accounts, profiles and access and provide support and administration as required. Application management will include user access, training and 1st line support along with liaison with software vendors to manage escalated support issues.

We are searching for an IT Systems Administrator/1st & 2nd Line Support Analyst/IT Support/IT Administrator who is comfortable in a hands-on 1st to 3rd line support role and has solid experience across Desktop, Server and Network technologies. You will be very familiar with Win10/Win11, O365, Windows Server AD/GPo/AzureAD, VMWare, InTune Endpoint Manager LAN/Wireless & VPN technologies and be able to support these (largely) without additional support. You will be familiar with a range of business applications (Microsoft Dynamics ERP, Accountancy, business relevant software such as AutoCAD etc) and be happy to undertake user profile admin, 1st line etc whilst liaising with vendors. Excellent organisational, communication and 3rd party vendor management skills will be essential.

You may have been working within manufacturing, engineering, construction, transport, freight, automotive industries OR have been working within an environment where you have been the sole member (or one of two) of staff responsible for a small to mid-sized operational environment (such as a School, Architectural Practice, Chartered Surveyors or Health & Safety Consultancy).

This is a unique opportunity which would suit an ambitious and independent individual who has a keen interest in IT but the ability to own and manage an entire IT environment. Stable business environment with competitive salary offered for this type of role. Fully onsite role due to hardware management and support responsibility; flexible working hours available. Due to the company's location you will need your own transport/driving license to access site. Easily accessible from Ashford, Folkestone, Canterbury, Sandwich, Ramsgate, Thanet etc.