IT Support Specialist

IT Support Specialist

Location: Norwich, UK

Type: Dispatch/Part-time, On-site

Hours: 10-20 Hours per week

Skills: Troubleshooting, Problem Solving, Help desk & ticketing systems, Windows & macOS support, Basic Networking

BCIC Swiss GmbH Best Connect International Company is looking for a (Dispatch, on-site) "IT Support Specialist" in UK

Responsibilities

• Provide first- or second-level contact and problem resolution for customer issues.
• Work with third-party vendors to remediate complex AV issues as needed.
• Provide timely communication on issue status and resolution.
• Maintain ticket updates for all reported incidents.
• Install, upgrade, support, and troubleshoot Windows OS , Microsoft Office & Cisco Jabber authorized.
• Should have basic knowledge of the Mac operating system to support Apple PC users.
• Install, upgrade, support, and troubleshoot printers and computer hardware.
• Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment.
• Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software.

Requirements

• Must hold a valid work permit in UK.
• Several years of experience in the IT field.
• English fluency mandatory.

If all the above match your requirements and needs, please feel free to send your English CV mentioning the position in the subject line (with a WhatsApp number) as soon as possible.

Apply here:

Salary: Negotiable

Apply Now!

Fahmida Ahmed Tithi
Junior Recruiter