IT Support Engineer

IT Support Engineer

Coventry

Salary of £30,000-£35,000

Overview

CV Screen is recruiting for an IT Support Engineer to join a fantastic, friendly, office based business in Coventry.

Company Details

As IT Support Engineer, this will be a standalone role where you'll be expected to operate independently, use your initiative, and contribute to a broad range of technical responsibilities.

Your Duties as IT Support Engineer

• Provide remote phone support for equipment troubleshooting.
• Identify spare parts and assist distributors with orders.
• Escalate issues to engineers and schedule site visits.
• Manage UK support cases in the CRM.
• Test and maintain showroom equipment.
• Handle warranty returns, including testing and replacements.
• Support engineers on-site.

Requirements

The IT Support Engineer will ideally have the following experience:

• Ideally, you will hold a full UK driving license.
• Strong understanding of networking.
• SQL Server and database concepts.
• Windows and Mac OS experience.

Salary & Benefits

• Salary ranges from £30,000-£35,000 dependant on experience.
• Company pension scheme
• Death in service cover
• Free on-site parking.
• Life insurance
• Private medical

Location

Coventry (Office based) - Commutable from nearby locations such as Birmingham, Nuneaton and Rugby.

To Apply

Please send your CV to Matt Wright at CV Screen in strict confidence or apply directly to this job posting. CV Screen is the Recruitment Agency managing this vacancy.

Alternate Job Titles

2ndLine Engineer IT Support IT Engineer IT Support Engineer IT Technician IT Support Specialist