IT Support Engineer
Posted 1 day 16 hours ago by Elevation Partners
IT Support Engineer International Environment Up to €50K Hybrid Zaandam Area
Do you want to be part of an international company where your ideas truly make a global impact? Are you a proactive problem solver with strong communication skills and a passion for IT? Then we're looking for you!
About the role
As an IT Support Engineer, you'll join a fast-growing international logistics company currently undergoing a major digital transformation. With key initiatives underway-such as the rollout of a new ERP system, the development of a centralized data warehouse, and broad digitization efforts-you'll play a vital role in keeping day-to-day IT operations running smoothly while actively contributing to the company's future.
You'll be part of a small, agile IT team and serve as the go-to person for support. You'll work closely with colleagues across departments as well as external vendors, helping resolve technical issues, implement improvements, and drive smarter ways of working. This is a hands-on role for someone who thrives on variety, enjoys solving problems, and communicates easily with stakeholders at all levels. There's plenty of room to grow-whether that's diving deeper into systems management, automation, or even information security.
Your responsibilities
- Be the first point of contact for IT support via email, phone, and Microsoft Teams
- Set up new employees and offboard departing ones (accounts, access, equipment)
- Provide hands-on support for hardware, software, phones, and printers
- Log and manage service tickets; follow up with users and vendors
- Collaborate on process improvements and suggest better ways of working
- Contribute to IT projects such as ERP enhancements and automation initiatives
- Help maintain IT security standards and support audit preparation
Who you are
- You speak and write fluent English
- Eager to learn
- You're familiar with Azure, Microsoft 365, and basic networking
- Own transport is required
About the company
This company is a leading global player in the air cargo industry, known for its innovative solutions and reliable service. With headquarters in both the Netherlands and the United States, they serve a diverse international client base and are rapidly expanding. Under the leadership of a visionary new CEO, the company is investing heavily in IT and digital transformation. It's a dynamic time to join, with exciting projects and real opportunities to make an impact. The culture is open, informal, and fast-paced. You'll work in a flat organization that values flexibility, initiative, and collaboration. Diversity is embraced, and your voice will be heard-whether you're sharing a new idea or helping shape how things are done. If you're looking for a place where your work truly matters and you can grow long-term, this is the opportunity for you.
What we offer
- Competitive salary up to €50K based on 40 hours per week
- 23 vacation days
- Travel reimbursement (€0.21/km)
- Hybrid work setup: 4 days on-site, 1 day from home
- Annual bonus (5-10%) based on company and personal performance
- Pension plan
- Access to an internal learning management system for professional development
- Long-term growth opportunities in IT and beyond
Interested?
Do you see yourself in this role and want to take the next step in your IT career? Let's connect! Send me your updated CV, and we'll get in touch to discuss how your experience and ambitions align with this opportunity.