IT Support Engineer: 1st/2nd Line, Microsoft & Cloud

A technology consulting firm in Cardiff is seeking an IT Engineer responsible for 1st and 2nd line support, focusing on Microsoft environments and cloud platforms. The role involves troubleshooting, managing helpdesk incidents, and supporting Apple devices. Candidates should have experience in IT support and strong troubleshooting skills. The firm offers flexible working options, generous holidays, and a commitment to team development.