IT Support Engineer - London EC3 (Feb/Mar '26)
Posted 1 day 6 hours ago by Hemmersbach GmbH & Co. KG
Enthuse customers and provide best experience through best in class hardware, software and technical support services.
Contact us directly if you have any questions about this open job position.
Key Responsibilities and Qualifications- Experience resolving problems sitting with the user.
- Strong customer centric levels of service.
- Comfortable with a number of deskside technologies.
- May be subject to enhanced referencing or vetting due to the varied nature of the role.
Joining at the beginning of a new and exciting global contract, you will be an integral part of a broader, yet highly committed support team, working directly onsite to provide dedicated support services for a Global Risk Management & Financial services organisation.
You are fully supported by your Service Delivery Manager, and by your colleagues in every aspect of your work with the client.
Your role is varied and will typically include the following:
- Participation in the On Call Support.
- Break/Fix activities.
- IMACD.
- IT Asset Management.
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
- Buddy program.
- Internal career development program.
- Medical cash plan.
- Onboarding program.