IT Support Engineer - Brussels - French and English speaking

Posted 2 hours 4 minutes ago by Octopus Computer Associates

Contract
Not Specified
Other
Brussel, Belgium
Job Description

IT Support Engineer - Brussels - French and English speaking

One of our Blue Chip Clients is urgently looking for an IT Support Engineer.

Please find some details below:

Be able to support and help local users with IT questions.
Knowledge of ServiceDesk and ITIL principles - incidents, requests and problems and working with ServiceNow.
Performs onsite installations of IT workplace hardware (desktop; portable, printer, screens, dockings, cabling) - sometimes in cooperation with Facilities
Perform hardware replacements and repairs in HQ and agencies
Cooperates in squad's on transversal topics with the IT service Center (eg knowledge) or projects having impact on End user support
Executes stock management tasks and maintains the CMDB FR ENG: At least good in understanding and speaking. (extra Dutch is a plus)
General knowledge of hardware & software concepts
Problem solver, stress resilient
Knowledge of Active Directory (users, groups)

O365 administration

Knowledge of CISCO CUCM VOIP and webex administration
Printing administration tools (XDA) and equitrac
Profound IT hardware workplace knowledge (computers, printers)
Window 11 configuration and settings SCCM (software packaging & deployment).

Performs specific software installations on user endpoints

Brussel centre; 5 days onsite (no remote work)

Please send CV for full details and immediate interviews. We are a preferred supplier to the client.