IT Support

our client

With a solid track record and operations around the world, this company drives product development with a clear focus on circular economy, operational efficiency and excellence in customer service. Its global vision and adaptability make it a strategic partner for companies seeking responsible, high-performance solutions.

your functions

Work towards key business KPI s set by I.T Management

Provide remote and onsite hardware and software support

Record all activity in the company s ITSM tool

Provide and update feedback to users as their calls are progressed

Work as part of a geographically distributed team

Liaise with 3rd parties and wider I.T team where necessary

Identify and mitigate security incidents, GDPR compliance issues, application vulnerabilities, network/infrastructure and other vulnerabilities.

Ensure correct documentation and procedures are followed or produced if needed

Ensure all systems have a backup and are monitored for any failures

Undertake training and research to maintain knowledge of current technology and systems

Understand business operations and the key role IT plays within its operations

position requisites

Formación: FP Grado Medio: Informática

Idiomas: Inglés: C1

Conocimientos: administracion de sistemas microsoft

Experiencia: 1 año

Driving License

Fluent in Spanish and English

Willingness to gain relevant qualifications and accreditations

Good verbal and written communications skills

Willing and able to travel not only to the expected time for the role but also in emergency scenarios

your benefits

Salary: 30.000eur sba.

6 months contract, with possibility of extension to permanent position.

Working hours: 8:30h to 17:30h with one our of flexibility.

100% on-site

Parking place

Ticket restaurant