IT Service Delivery Manager - CSI & ITIL Expert

Posted 16 hours 14 minutes ago by MCS Group

Permanent

Full Time

I.T. & Communications Jobs

Dublin, Dublin, Ireland

Job Description

MCS Group is working with a leading professional services organisation in Dublin to recruit an experienced IT Service Delivery Manager for their growing IT function. You will own ITSM processes, drive Continual Service Improvement, and ensure IT services meet business expectations with strong stakeholder engagement.

Hybrid - Dublin City (3 days on-site) supports delivering CSI initiatives, incident/problem/change management and performance reporting against SLAs/KPIs.