IT Operations Support Specialist (Temp/6months)

Are you the IT expert who ensures technology always runs smoothly, even when the pressure is high and time is tight?
Do you enjoy supporting senior leaders, solving complex issues, and working with a wide range of systems?

Then this role is a perfect fit.

We are seeking an IT Operations Support Specialist with broad platform knowledge and a proactive, service-oriented mindset. You will directly support our Executive Committee (ExCo), ensuring that their technology works flawlessly worldwide-during meetings, remote sessions, and everyday operations.

Your contribution directly impacts business continuity at the highest level.

About the Role

As an IT Operations Support Specialist, you will provide high-touch technical support to VIP and Executive users. You ensure seamless performance across devices, platforms, AV setups, and collaboration tools, while proactively preventing disruptions.

Key Responsibilities

• Deliver end-to-end technical support for Executive and VIP users across devices, applications, platforms, and collaboration tools;
• Troubleshoot hardware, software, network, and connectivity issues-closely collaborating with external service desk partners;
• Prepare and support high-level meetings and conferences, ensuring flawless AV, conferencing, and presentation technology;
• Proactively monitor systems and executive user environments to prevent issues before they arise;
• Manage setups, upgrades, migrations, and onboardings for executive users;
• Keep stakeholders informed at all times with clear and professional communication;
• Handle sensitive information with strict confidentiality and professionalism.

• Broad technical knowledge of Windows , macOS , mobile platforms, M365 , collaboration tools, and basic networking;
• Experience supporting VIP or executive users in dynamic, high-pressure environments;
• Strong troubleshooting and problem-solving skills, with composure under pressure;
• Exceptional communication and customer-service skills;
• Ability to prioritize effectively and act with urgency when needed;
• Professional, discreet, and detail-oriented;
• Strong English (written and spoken), confident with senior-level stakeholders;
• Flexibility to occasionally work early mornings or later evenings (typically within 08:00-20:00, around 1-2 times per week);
• A proactive, solution-driven "can-do" personality-attitude matters.

This is a temporary position, and you will receive a fixed-term contract through Independent Recruiters Flex.

• You will receive a realistic medior monthly salary, depending on experience and technical skill;
• Additional employment conditions (holiday allowance, travel reimbursement, etc.) follow IR Flex standards;
• Candidates must be based in the Netherlands and fully eligible to work here (no relocation or visa sponsorship possible).

Desired Skills and Experience

Broad technical knowledge of Windows, macOS, mobile platforms, M365, collaboration tools, and basic networking;
Experience supporting VIP or executive users in dynamic, high-pressure environments;
Strong troubleshooting and problem-solving skills, with composure under pressure;
Exceptional communication and customer-service skills;
Ability to prioritize effectively and act with urgency when needed;
Professional, discreet, and detail-oriented;
Strong English (written and spoken), confident with senior-level stakeholders;
Flexibility to occasionally work early mornings or later evenings (typically within 08:00-20:00, around 1-2 times per week);
A proactive, solution-driven "can-do" personality-attitude matters.