IT Infrastructure Support Engineer
Posted 6 hours 12 minutes ago by NP Group
Contract: IT Infrastructure Support Engineer/SRE (Site reliability Engineer)
Start Date: Jan 2026
Duration: 12 months
Location: Dublin, remote but requires international travel
Rate: €400 - €450 per day (any international travel fully expensed)
Reference: 20151
.Must have a EU passport* and able to travel unrestricted in Europe (without visa) and stay away 2 to 4 times a year for 4-6 week periods.
Must have skills in Kubernetes (K8) on Prem/Cloud platforms/Linux/Virtualisation/Network Protocols
The Infrastructure Operator Engineer is responsible for deploying, operating, and maintaining secure and reliable infrastructure systems across physical and virtual environments. This role supports mission-critical operations, ensuring 24/7 availability of cloud and data center services, and contributes to life cycle management, customer support, and continuous improvement initiatives.
Infrastructure Deployment & Configuration
- Deploy and configure cloud and data center instances (eg, air-gapped environments).
- Manage physical and virtual infrastructure components including Servers, storage, and networking equipment.
- Execute operational tasks such as patching, upgrades, and break-fix services.
Operations & Reliability
- Monitor system performance and ensure uptime across secure networks.
- Implement and maintain disaster recovery protocols and backup procedures.
- Escalate unresolved Tier 1/Tier 2 issues to engineering or vendor support teams.
Customer Support & Lifecycle Management
- Respond to support calls and resolve customer issues within SLA timelines.
- Deliver updates and communications to customers regarding system status and changes.
Security & Compliance
- Apply security patches and updates in coordination with internal and external stakeholders.
- Ensure compliance with operational standards and certifications (eg, Google technology certification).
Collaboration & Documentation
- May be asked to lead a team of engineers, and/or assist in the onboarding and training of new engineer teammates.
- Work closely with deployment engineers, support agents, and program managers.
Maintain detailed documentation of infrastructure configurations, procedures, and runbooks.
Qualifications
Required
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 3+ years of experience in infrastructure operations or system administration.
- Strong understanding of Kubernetes (on-prem), Linux CLI, network protocols, virtualization, and cloud platforms.
- Ability to work onsite overseas with no remote option for up to 6 weeks at time.
Preferred
- Certifications such as ITIL, CCNA/CCNP, or equivalent.
- Experience with air-gapped environments and cloud deployments.
Work Conditions:
- Primarily remote work with some international travel requirements to customer sites
- No overtime or on-call requirements.
Networking People (UK) is acting as an Employment Business in relation to this vacancy.