IT Field Engineer

Job Title

IT Field Engineer

ENHANCED DBS is preferred but not essential for this role

Contract details

Field Based (Primarily Wales)

Up To £230 p/day inside IR35

3 Month Initial Contract

Willingness to travel and stay overnight if necessary (Expenses are covered)

Description

As an IT Field Engineer, you will play a pivotal role in ensuring the smooth operations of our client's IT infrastructure. You will be responsible for providing on-site technical support, fixing hardware and network issues, and dealing with major incidents across various locations. This role demands a blend of technical expertise, problem-solving skills, and excellent customer service to meet the IT needs across our clients' sites. These are predominantly in South Wales; however, there are also sites in other locations in the UK.

You will need to have a strong background in troubleshooting and know how to effectively escalate issues if they arise.

You will be expected to have most, if not all, of the following experience:

• Proven and demonstrable software and hardware troubleshooting skills, experience in a Support role
• Microsoft Windows 7 and 10 Operating Systems - Deployment, configuration and support
• Experience with the Office 365
• Windows Server Support and Domain management
• Microsoft SCCM
• Experience in Virtual Server Management, Networking, DNS
• Excellent customer-facing experience and strong communication skills