IT Delivery Manager
Posted 15 hours 49 minutes ago by HMRC
Permanent
Full Time
Government & Defence Jobs
Lancashire, Manchester, United Kingdom, M21 0
Job Description
About the job
Job summary
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential.
As an IT Delivery Manager (Senior Officer) within HMRC's Chief Digital & Information Office (CDIO), you will support the delivery of medium to large-scale IT and digital change across the Borders and Trade (B&T) landscape.
You will be responsible for managing delivery within a structured governance environment, ensuring plans are maintained, risks and dependencies are effectively managed, and delivery remains aligned to business priorities.
Working across multidisciplinary teams, stakeholders and delivery partners, you will play a key role in maintaining delivery momentum, balancing pace, cost and quality while supporting successful outcomes in complex delivery environments.
Job description
You will take responsibility for the delivery of projects or workstreams within a wider delivery environment, supporting successful outcomes through effective planning, coordination and delivery control.
You will work closely with Delivery Managers, Product teams and stakeholders to manage delivery activity, maintain governance and support decision-making by providing clear, timely insight into progress, risks and issues.
You will also contribute to building delivery capability, supporting teams to operate effectively and continuously improve how they deliver value.
Person specification
You will take responsibility for the delivery of projects or workstreams within a wider delivery environment, supporting successful outcomes through effective planning, coordination and delivery control.
You will work closely with Delivery Managers, Product teams and stakeholders to manage delivery activity, maintain governance and support decision-making by providing clear, timely insight into progress, risks and issues.
You will also contribute to building delivery capability, supporting teams to operate effectively and continuously improve how they deliver value.
Key Responsibilities
The successful candidate will demonstrate:
Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.
Office Closures
If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
For more information on where you might be working, review this information on our locations (opens in a new window)
These sites are:
Leeds Locations
Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance.
Benefits
Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
How to Apply
As part of the application process, you will be asked to provide the following:
Sift
Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage.
In the event of a large number of applications being received, an initial sift may be held on your Personal Statement.
At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.
Please note: Applications exceeding the prescribed word count will only have the prescribed word count assessed. To ensure your application is considered in full, it is in your best interest to adhere strictly to the word count guideline
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, you will be asked Experience based questions. You should apply the STAR (Situation, Task, Action, Result) technique when delivering examples. You are encouraged to prepare demonstrable examples of your experience ahead of the interview to ensure meaningfulness and completeness.
Interviews will take place via video link. Sift and interview dates to be confirmed.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref . click apply for full job details
Job summary
Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.
Visit our YouTube channel to watch the full series and come and discover your potential.
As an IT Delivery Manager (Senior Officer) within HMRC's Chief Digital & Information Office (CDIO), you will support the delivery of medium to large-scale IT and digital change across the Borders and Trade (B&T) landscape.
You will be responsible for managing delivery within a structured governance environment, ensuring plans are maintained, risks and dependencies are effectively managed, and delivery remains aligned to business priorities.
Working across multidisciplinary teams, stakeholders and delivery partners, you will play a key role in maintaining delivery momentum, balancing pace, cost and quality while supporting successful outcomes in complex delivery environments.
Job description
You will take responsibility for the delivery of projects or workstreams within a wider delivery environment, supporting successful outcomes through effective planning, coordination and delivery control.
You will work closely with Delivery Managers, Product teams and stakeholders to manage delivery activity, maintain governance and support decision-making by providing clear, timely insight into progress, risks and issues.
You will also contribute to building delivery capability, supporting teams to operate effectively and continuously improve how they deliver value.
Person specification
You will take responsibility for the delivery of projects or workstreams within a wider delivery environment, supporting successful outcomes through effective planning, coordination and delivery control.
You will work closely with Delivery Managers, Product teams and stakeholders to manage delivery activity, maintain governance and support decision-making by providing clear, timely insight into progress, risks and issues.
You will also contribute to building delivery capability, supporting teams to operate effectively and continuously improve how they deliver value.
Key Responsibilities
- Manage the delivery of medium to large-scale IT and digital projects or workstreams.
- Maintain delivery plans, governance and reporting, ensuring clear visibility of progress and risks.
- Identify, manage and escalate risks, issues and dependencies.
- Support commercial and financial management, including cost tracking and supplier engagement.
- Work across multidisciplinary teams and suppliers to maintain delivery alignment and momentum.
- Support stakeholders by providing clear and timely delivery insight, enabling informed decisions.
- Apply and adapt Agile and/or Waterfall methodologies to suit delivery context.
- Support team performance by removing blockers and encouraging effective ways of working.
- Contribute to continuous improvement and the wider Delivery Manager community.
The successful candidate will demonstrate:
- Experience managing or supporting the delivery of medium to large-scale IT or digital change.
- Experience operating within a structured delivery and governance environment, including delivery planning and risk/issue management.
- Ability to manage risks, issues and dependencies, maintaining delivery control and momentum.
- Experience working across multidisciplinary teams and/or suppliers to achieve delivery outcomes.
- Strong communication skills, with the ability to engage stakeholders and support decision-making.
- Working knowledge of Agile and/or Waterfall delivery methodologies applied in a delivery context.
Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.
Office Closures
If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
For more information on where you might be working, review this information on our locations (opens in a new window)
These sites are:
- Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle
- Telford Plaza, Telford - moving to Parkside Court, Telford.
Leeds Locations
Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance.
Benefits
Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
- Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
- Family friendly policies.
- Personal support.
- Coaching and development.
Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
How to Apply
As part of the application process, you will be asked to provide the following:
- A name-blind CV including your job history, qualification details and previous experiences, up to a maximum of your last three roles. Give a brief summary of what you delivered and any key achievement in each role (up to 150 words max per role).
- A 1000-word Personal Statement. Your Personal Statement should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification outlined in the advert.
Sift
Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage.
In the event of a large number of applications being received, an initial sift may be held on your Personal Statement.
At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.
Please note: Applications exceeding the prescribed word count will only have the prescribed word count assessed. To ensure your application is considered in full, it is in your best interest to adhere strictly to the word count guideline
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, you will be asked Experience based questions. You should apply the STAR (Situation, Task, Action, Result) technique when delivering examples. You are encouraged to prepare demonstrable examples of your experience ahead of the interview to ensure meaningfulness and completeness.
Interviews will take place via video link. Sift and interview dates to be confirmed.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - insert vacancy ref . click apply for full job details