IT Business Analyst

IT Business Analyst

Location: Watford, Hertfordshire

• Contract Type: Full Time
• Hours: 37.5

Reference: 99199

This vacancy has now expired. Please see similar roles below

Due to promotion, we have an exciting opportunity for an experienced Business Analyst to join our Tech Delivery team. This role offers development opportunities, recognition, and support. Your work will have a real impact by helping build and improve things. You will report to our Senior Business Analyst and be part of the Tech Delivery team within our restructured, product-led environment.

We offer flexible hybrid working, with two to three days a week at our Watford Head Office. This balance fosters a collaborative culture and supports your career growth while maintaining work-life balance.

The Role:

• Develop a deep understanding of relevant business areas to recommend solutions and build high-quality requirements.
• Collaborate with business and delivery teams to shape and prioritize requirements, suggesting alternatives and making recommendations.
• Understand technical options, limitations, costs, and risks; build strong relationships with business partners to discuss tradeoffs and shape requirements accordingly.
• Translate user requirements into clear, detailed functional specifications.
• Manage requirements scoping throughout delivery and support teams during development, testing, and deployment.
• Review outputs to ensure correct interpretation of requirements; define and execute test cases.
• Document current processes to identify inefficiencies and prioritize opportunities for improvement.

Candidate Profile:

• Proven experience in large, complex business-facing projects, especially in Cloud and SaaS solutions, with a background in Retail, Customer Relationships, or Supply Chain systems preferred.
• Excellent interpersonal skills, ability to build relationships, and influence at all levels.
• Strong communication skills for conveying technical information clearly.
• Experience with agile methodologies and tools like Jira and Confluence is advantageous.
• Problem-solving skills with a proactive, driven attitude focused on long-term outcomes.

What We Offer:

• Competitive salary with annual bonus
• 25 days holiday plus bank holidays
• Contributory pension and life assurance
• Flexible hybrid working (2-3 days in Watford)
• Save-as-you-earn scheme, colleague discounts, and savings platform

Our wellbeing strategy includes health and support benefits, Employee Assistance Programme, financial education, and parental, menopause, and fertility support.

About Us:

We are a home improvement retailer with 40 years of experience, generating over £1.5Bn in revenue across 230 stores, employing 8,000+ colleagues. We value our people, promote inclusivity, and support talent development. Please contact us for adjustments during the application process.

Closing date for applications: 30/4/2025