IQ Site Lead (m/f/d)

Working at EBARA Precision Machinery Europe (EPME) means you are connected to the top 20 micro-chip manufacturers. The semiconductor manufacturing market continues to grow. Our customers are using high-precision manufacturing technologies to provide IoT, cloud servers, silicon technology, 5G, sensors for autonomous vehicles, flat panel displays, smartphones and tablets. As a part of the EBARA Group with over 19,000 employees worldwide, we drive this technology development. We are a team with more than 200 employees in 8 countries. Shape the future with us!

Join us in a perspective-rich workplace in a growing industry. We are looking for ambitious and passionate candidates who want to push boundaries to drive our customers' success. Join us in a company with a successful culture and team spirit.

YOUR RESPONSIBILITIES

• Lead and supervise installation and qualification technicians and engineers working on EBARA products at the customer site.
• Coordinate installation, qualification and warranty-repair activities through to the handover of fully functional systems in line with OEM specifications.
• Plan team schedules, manage time-off requests and address staffing gaps.
• Monitor project progress, milestones and team KPIs; recommend corrective actions when deadlines or targets are at risk.
• Ensure documentation is accurate, complete and submitted on time.
• Respond to customer issues and escalations, working with the Account Team and relevant internal teams to resolve them.
• Oversee team safety, ensure EHS requirements are followed and keep safety training up to date.
• Monitor staffing forecasts and support discussions with the customer about contracted headcount.
• Contribute to field-service processes and oversee their implementation.
• Act as a product-level expert for tool-down escalations.
• Manage site-level field service budgets, expenses and P&L performance.
• Support the training and development of direct reports.

YOUR PROFILE

• Degree in mechanical or electrical engineering, or equivalent experience.
• At least 5 years' experience in system service, project management, field service, assembly or operations in the semiconductor industry.
• Strong leadership, organisational and communication skills.
• Experience in team building and change management.
• Analytical, structured and process-oriented approach.
• Basic knowledge of quality management and EHS.
• Ability to work effectively in a multicultural environment.
• Resilient and energetic.
• Willing to travel 10-25% of the time.

WHAT WE OFFER

As an employer, we offer you a future-proof job in a fast-growing industry. An international environment of colleagues and the high product quality and innovative strength set accents in the market. Our corporate culture is shaped by our Japanese roots. Long-standing affiliation with the company, close ties with our customers and a focus on teamwork and respect are the cornerstones of our corporate values.

If you have any questions, please do not hesitate to contact Ms. Spinelli at .