Investigating Officer

Investigating Officer

Quantity of Posts Available: 3

Main purpose of job

The post holder may be placed and/or undertake roles across the following teams:

Maladministration - Investigation or Further Investigation teams

To undertake impartial desk-based analysis and investigation of complaints from people who believe a public body caused them to sustain an injustice.

Own Initiative - Systemic investigation team

To support the Northern Ireland Public Services Ombudsman (NIPSO) within the 'Own Initiative' investigation function by impartially assessing and investigating concerns of possible systemic maladministration and/or systemic injustice by public bodies in the Ombudsman's jurisdiction.

Local Government Ethical Standards - Councillor Conduct investigation team

To assess and, in appropriate cases, investigate complaints alleging that a Councillor or a former Councillor may have breached the NI Local Government Code of Conduct for Councillors.

In each of these roles the post holder will be required to prepare detailed and analytical written reports in NIPSO's corporate style.

Renumeration

NIPSO offers attractive remuneration aligned to NJC scales. The salary for this post is currently equivalent to National Joint Council (NJC) PO2 which is £41,177 p.a.

Location

The role will be based at NIPSO, Progressive House, 33 Wellington Place, Belfast, BT1 6HN.

Working Arrangements

We operate flexible working hours and hybrid working arrangements i.e. a mix of working from home and from the office which offers employees additional workstyle choices.

Candidates should note that whilst we do have a flexible approach, the operational requirements are likely to require office based working a minimum of 2 days per week.

Successful applicants also have the opportunity to request Flexible Working from the 1st day of their employment. Management will give full consideration to the flexible working request. However, no employee can be guaranteed flexible working, and the needs of the organisation will take priority.

Working Hours

The post is full-time (37 hours per week), subject to a probationary period of 9 months.

For further information including a Candidate Information Pack and to submit your application, click the apply icon.

Completed application and monitoring forms are to be completed no later than 12 noon on Friday 6 November 2026.