Interim Voids Manager
Posted 5 hours 9 minutes ago by The Management Recruitment Group
Interim Voids Manager
6 months
West Midlands
c £300 - £400 per day
MRG is exclusively partnering with a well-established Housing Association in the West Midlands to appoint an Interim Voids Manager during a period of organisational transformation and service improvement.
This is an excellent opportunity for an experienced housing professional to lead the voids service, driving performance, reducing re-let times, improving customer outcomes, and ensuring homes are brought back into use efficiently and cost-effectively.
The Role
Reporting into the senior housing leadership team, you will:
- Lead and manage the voids and lettings turnaround function.
- Drive improvements in void turnaround performance and letting times.
- Oversee contractor and internal delivery performance.
- Identify process efficiencies and embed best practice across the service.
- Monitor budgets and ensure value for money.
- Produce performance reports and action plans for senior stakeholders.
- Work collaboratively with asset management, repairs, housing management and customer service teams.
About You
We are seeking an individual who can demonstrate:
- Significant experience managing voids services within a housing association, local authority or social housing environment.
- A proven track record of improving void turnaround times and service performance.
- Strong operational leadership and stakeholder management skills.
- Experience managing contractors and repairs-related services.
- The ability to quickly assess challenges and implement practical solutions.
- Excellent performance management and data analysis capabilities.
MRG is a leading executive search and interim management consultancy working across housing, public services and the not-for-profit sector. This assignment is being managed exclusively by MRG.