Interim Digital Transformation Lead, Customer Operations

Frey Consulting Group invites an Interim Digital Transformation Lead to steer the customer function for a North West social housing group. The role starts in October 2026 on an initial 3-month engagement to set the roadmap and deliver early changes for tenants to see.

You will align business and Tech perspectives, deliver first milestones, and hand over to the internal transformation team, working within an executive environment.