Interim Customer Service Team Lead - Hybrid (Social Housing)

Niyaa People, an established social housing provider in West Wales, is looking for a Customer Service Team Leader to oversee their contact team during a transition period. This temporary role involves managing a small team of 4-5 Customer Service Advisors, ensuring excellent customer service and handling various tenant enquiries. The successful candidate will need prior experience in a similar role and familiarity with CRM systems like Microsoft Dynamics. Hybrid working is offered, with an immediate start available.