Integration Assurance Manager

Are you ready to shape the future of workforce technology in the NHS?Do you want to be part of a high-profile transformation programme that will impact millions of lives across the UK?We're looking for an Integration Assurance Manager to join our Future NHS Workforce Solution Transformation Programme. This is a unique opportunity to play a key role in one of the most significant digital transformation programmes in the NHS, delivering a modern, secure, and user-focused workforce solution.You'll be part of a collaborative, team, working with suppliers, stakeholders, and NHS organisations to ensure the successful integration of systems that support the NHS workforce.

The role involves working with Oracle HCM, Microsoft Azure Cloud, PowerBI, Fabric, and ServiceNow in line with NHS standards and user needs.

If you thrive in complex environments and want to be part of something meaningful, we'd love to hear from you.

What do we offer?

• Hybrid working - offering flexibility to work predominantly from home with the opportunity to be office based should you prefer, or if business needs require it.
• 27 days leave (increasing with length of service) plus 8 bank holidays.
• Opportunities for development.
• Active wellbeing and inclusion networks.
• Excellent pension.
• Various salary sacrifice schemes.
• Employee Assistance programme, offering free 24/7 support for you and your loved ones.
• Access to a wide range of benefits and high street and online discounts.

Main duties of the job As Integration Assurance Manager, you'll be responsible for ensuring the successful integration of the Future NHS Workforce Solution (FWS), working closely with suppliers, architects, and user organisations.

Your key responsibilities will include:

• Assuring the supplier's integration strategy and implementation, with a focus on cloud-based platforms such as Oracle HCM and Microsoft Azure.
• Ensuring systems are secure, reliable, and compliant with regulations.
• Leading assurance activities across migration events and transformation phases.
• Collaborating with stakeholders across NHSBSA, DHSC, NHS England, NHS Wales, and external partners.
• Assuring supplier designs including integration touchpoints between Oracle HCM modules and other systems, ensuring seamless data flow and process alignment.
• Assuring approach to Microsoft Azure's data and analytics capabilities.
• Assuring ServiceNow workflows and service integrations are configured to support operational efficiency and user experience.
• Matrix Managing and developing a team of Senior Technical Analysts.
• Supporting governance, planning, and readiness assessments.
• Contributing to programme boards and decision making processes.
• Managing budgets, resources, and performance across multiple teams.

About us Here at the NHS Business Services Authority (NHSBSA), what we do matters.

We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we're proud to be part of something meaningful, that touches millions of lives.

We design our services around customer needs and place people at the heart of our organisation. That's why when you join us, you'll be empowered and supported to help your career grow.

As one of the UK's Best Big Companies to work for, we're connected to our values: Collaborative, Adventurous, Reliable and Energetic. We care about our people, our purpose, and your progress.

We strive to offer a fantastic colleague experience, where every colleague is heard, supported and respected. Wellbeing, diversity and inclusion is at the centre of this, and you can join our Lived Experience Networks who help us bring our authentic selves to work.

We're committed to being a flexible employer and we try to offer a working pattern that suits you where possible, through hybrid working, flexible hours and more.

Alongside a competitive salary with pay progression, we offer a people centric benefits package, connecting you to the rewards and benefits you value most!

Ready to join us in delivering business service excellence to the NHS, helping people live longer, healthier lives? Apply today and see where the NHSBSA can take you.

We are people connected to care.

Job responsibilities NHS Business Services Authority (NHSBSA) is an Arms Length Body of the Department of Health and Social Care (DHSC) responsible for providing a complex range of critical services to support the priorities for the NHS, Government, and local heath economies. Managing £50 billion of NHS spend annually, the NHSBSAs vision is to be the delivery partner of choice for the health and care system, and the organisation exists to be a catalyst for better health. The NHSBSA provides platforms and services at scale and nationally, utilising leading-edge technology so that we deliver great taxpayer value and provide huge savings for the NHS which can be reinvested in frontline care.

This is a significant, strategic, high profile and complex programme of transformational change which not only impacts on NHSBSA Workforce Services portfolio of products and solutions, but on how Health and Care organisations make use of enabling technology solutions to manage and service their workforce needs, both locally and nationally. This Programme carries a significant budget for delivery, involves very high risk and dependencies, produces high value and benefits across complex operating environments and requires significant external engagement and stakeholder management at senior levels across DHSC, NHS England, NHS Wales and the wider health and care system within England and Wales.

The Programme is the major element of the NHSBSA Workforce Services hire to retire transformation change agenda, seeking to replace the existing legacy Oracle e business suite application ahead of its end of supported life from 2035. As the largest Oracle implementation in the world, ESR is used by all NHS Trusts for core HR and Payroll functionality, serving 1.9m users and responsible for processing payroll of £50bn pa accurately and on time. Replacement of this service with a new solution which delivers an improved customer experience in line with modern technology expectations is a high profile DHSC programme within the GMPP. Upon HMT approval of the final business case, a team will be mobilised to support the supplier to design and implement the Future NHS Workforce Solution and service, at all times ensuring an inclusive approach with User Organisations and strategic stakeholders so that what is expected of them is clearly understood and agreed. It is anticipated that the Future NHS Workforce Solution (FWS) will be based on Oracles HCM SaaS platform.

In accordance with the strategic priorities for DHSC of sustaining a well supported workforce and implementing sustainable care, alongside improved infrastructure and technology, the achievement of the Programme will optimise use of digital, data and technology to support effective recruitment, retention and workforce planning within Health and Care and will form key measures of success for the NHSBSA over the life cycle of the Programmes delivery.

As a member of FWS Transformation Programme, you will report to the Solution Assurance Integration Management Lead and be part of the Solution Assurance team, one of four key assurance functions in the Operating Model. The purpose of the Solution Assurance function is to work closely with the Supplier and User Organisations (UOs) in the migration from ESR to FWS. Working alongside the chosen Supplier, who is responsible for the delivery of the Future NHS Workforce Solution, you will be part of a team who are responsible for a series of assurance activities. In this role you will be responsible for:

1. Assuring the suppliers Integration Strategy, in conjunction with Authority architects; assuring the implementation of the chosen suppliers integration solution and the ongoing transformation of interfaces to support the Future NHS Workforce solution operation;
2. Working with Authority and supplier architects to assure that integrated systems are reliable, secure, and compliant with relevant regulations and standards, verifying that the integration process and the resulting system meet defined requirements, mitigate risks, and maintain the appropriate performance.

This role will be appointed on a permanent basis with the data migration work expected to take until 2030.

In this role, you are accountable for

1. Providing input into, and assurance of, the Suppliers overall solution integration strategy, including ensuring compliance with relevant UK legislation.
2. Providing input into, and assurance of, the Suppliers overall approach to ensuring systems are reliable, secure, and compliant with relevant regulation and standards, verifying that the integration process and resulting systems meet defined requirement, mitigate risks and maintain the performance requirements and standards.
3. Leading elements of key assurance function(s) to ensure the future workforce solution is best placed to deliver pre identified benefits and deliver taxpayer value for money, in accordance with a predefined plan, using established mechanisms, framework(s) and design principles, under a robust governance process designed to take key stakeholders on the delivery journey.
4. Providing input into, and assurance of, the Suppliers strategies for individual migration events, or waves, from the start to conclusion of each event.
5. Working with the Supplier . click apply for full job details