Insurance Technician

Please note, if this is a paid role and the role is part time then the salary quoted will be pro rata based on the hours worked per annum.

Closing Date: 20/03/2026, 23:55

About Cambridgeshire Constabulary Cambridgeshire Constabulary employs over 2500 people to cover a resident population of over 900,000. Our vision is to 'Create a Safer Cambridgeshire'. We pride ourselves in delivering a service with integrity, sensitivity and respect.

We are now hiring for an Insurance Technician to support the delivery of the insurance service across Bedfordshire Police and Cambridgeshire Constabulary.

It is important to us that we represent our local communities within Cambridgeshire.

Everyone at Cambridgeshire Constabulary takes personal responsibility to help create an inclusive workplace, where police officers and staff respect one another, feel valued for their differences and can be themselves. We are committed to providing workplace adjustments, wherever needed so everyone feels welcome and can flourish.

Why join Cambridgeshire Constabulary? By joining us as an Insurance Technician you will receive a vast range of opportunities and benefits. Some of these include:

• Starting pay of £37,020 rising with service up to £42,612
• 37 hours per week, Monday to Friday
• Flexi scheme
• Annual leave allowance of 24 days, increasing with service.
• Local government pension scheme
• Opportunities for development and further study
• A great Employee Assistance Programme providing free and confidential counselling, financial and legal advice
• Long Service Awards
• Eligible for Blue Light Card
• Force Lottery - purchase shares and win prizes
• Cycle 2 Work scheme
• Employee Welfare Fund
• Access to Unison
• And more!

What does the Insurance Technician role involve? You will be supporting the Insurance Manager in the delivery of the insurance service across Bedfordshire Police and Cambridgeshire Constabulary. The role is anticipated to be an agile position, and you will work from different locations across Bedfordshire, Cambridgeshire and occasionally nationally.

Every day is different whatever your role in policing, so here's an overview of your day-to-day responsibilities:

• Liaise with internal departments to ensure all areas of each Force's activity, personnel, premises and equipment have appropriate levels of cover and assist with insurance-related queries regarding cover and claims
• You will also assist in preparing and collating data and documentation for contract renewals and tenders, providing information to the South East and Eastern Region Police Insurance Consortium (SEERPIC) working groups, brokers, and insurers
• Support the handling of Liability insurance claims, ensuring all claims information is recorded on claims management IT systems, including inputting and retrieving data
• You will also support with the handling of other insurance claims, working with Estates teams for Property claims and the Chiltern Transport Consortium for Motor claims
• Assist with preparing, collating and reconciling data for key reports to brokers, insurers, SEERPIC and internal departments
• Produce reports to identify claims trends and monitor performance

Are you the right person for the Insurance Technician position? It is important to us that we hire someone with the right values and attitude that align with ours. Whether officer or staff, we are serving the public, and the policing Competency and Values Framework underpins everything we do.

We are also looking for you to have:

• GCSEs (or equivalent) including English & Mathematics
• At least three years recent general insurance experience
• Knowledge of the insurance industry, markets and products with the ability to interpret insurance policies and offer appropriate advice
• Experience in managing insurance claims
• Strong organisation skills and be able to manage a demanding workload with competing priorities
• Be proactive and use your initiative
• Good analytical and problem-solving abilities
• Ability to build and maintain effective working relationships at all levels

If you think this could be the role for you, we encourage you to apply today. If you have any queries, you can contact the recruitment team via .

To reach the hiring manager contact Roxy Billington via .

Internal Applicants To apply for this role, internal applicants must have successfully completed their probationary period.

If you qualify as an internal candidate within the advertising force, you may upload either your CV or the internal role summary form attached to this advert.

Vetting Process Please note that, as part of the vetting process, the BCH Vetting Unit may need to contact your current line manager for a Supervisor Appraisal. This requirement aligns with the 2025 National Guidelines for Vetting (APP 6.5.18).

Examples of when this may apply:

• Transferring to another force
• Renewing vetting clearance
• Moving into a role requiring MV clearance (even if you currently hold MV clearance)
• Moving into or working in a role involving close contact with vulnerable individuals

If any of the above apply to you, please expect your line manager to be contacted when you submit your vetting application.

Redeployment and Redundancy This vacancy is open to employees at risk of redundancy and will remain available to redeployees until a final offer has been agreed and accepted. Redeployees at risk of redundancy will take priority over all other applicants at any stage of the recruitment process. If successful, redeployees will remain on their homeforce's terms and conditions.

Role Profile We recommend downloading and saving a copy of the role profile, as it will no longer be accessible once the advert closes.

Commitment to Inclusion As a Disability Confident Leader, we are committed to creating an inclusive workplace where everyone feels respected, valued, and able to be themselves. We provide workplace adjustments wherever needed so that all colleagues can thrive. If you have a disability and meet the minimum criteria for the role, you will be guaranteed an interview under the Offer an Interview Scheme.

What We Offer

• Pension Schemes: Access to the Local Government Pension Scheme, with employer contributions and death-in-service benefits.
• Generous Annual Leave: 24 to 33 days (depending on rank and length of service).
• Sick Pay: Up to six months full pay and six months half pay (depending on service).
• Family Leave: Occupational maternity, adoption, and paternity pay (depending on service).
• Carers and Discretionary Leave
• Flexible Working: Including compressed hours, flexible shifts, job sharing, annualised hours, and agile working (role dependent).
• Wellbeing Support: Local wellbeing teams, on-site gym facilities and exercise classes (location dependent).
• Sports & Social Clubs: Enjoy discounts, trips, and events through our dedicated clubs.
• Cycle to Work Scheme
• Blue Light Card App: Option to sign up for discounts in-store and online for emergency service workers.
• Financial Support: Access to Police Mutual for savings plans, insurance, loans, and independent financial advice.
• Employee Assistance Programme: Confidential support for personal and professional wellbeing.
• Staff Support Networks: Including groups for Black and Minority Ethnic colleagues, LGBTQ+ colleagues, disability awareness, menopause support, faith-based groups, and more.
• Trade Union Membership: Access to UNISON.
• Career Development: Opportunities for progression, promotion, and leadership training.

Equality, Diversity & Inclusion We are committed to building a workforce that is inclusive and truly representative of the communities we serve. We welcome applications from individuals of all backgrounds, especially those currently under-represented in policing, including:

• Black, Asian and Minority Ethnic communities
• People of all ages and abilities
• All faiths and religions
• LGBTQ+ communities
• Individuals from disadvantaged or marginalised backgrounds

All applications are assessed fairly and based on the evidence you provide and your suitability for the role.

Recruitment and Selection Policy Internal applicants who are at risk of redundancy or in need of redeployment and pass the selection process, will be offered the role over the remaining internal and external applicants.

Police Barred and Advisory Lists Individuals placed on the Police Barred and Advisory lists will not be considered for employment by the police for a minimum of 5 years from the date of listing in the case of gross misconduct, or 3 years from the date of listing in the case of poor performance.

Vetting and Safeguarding We are committed to safeguarding and operate safer recruitment processes, to ensure a police service that employees are proud to work for because they feel safe, valued and part of a happy and supportive work environment. All employees and volunteers therefore will be subject to background checks including vetting and references.

AI Tools Cambridgeshire Constabulary recognises the growing use of AI tools in preparing job applications. While these tools can support you in expressing your skills and experience more effectively, their use must align with the principles of honesty, integrity, originality . click apply for full job details