Insurance Customer Service Advisor (Hybrid) - Growth & Bonus

PVH (Tommy Hilfiger/Calvin Klein) in Liverpool is seeking a Customer Service Representative to join an inbound insurance contact centre on a hybrid basis. You will help customers with policy inquiries, process changes and strive to deliver an exceptional service experience.

The role focuses on hitting KPIs, maintaining quality standards and turning difficult calls into positive outcomes while representing the brand with professionalism and care.