Institutional Client Service Account Manager (Conventional debt)

Posted 3 hours 13 minutes ago by Deutsche Bank AG

Permanent
Full Time
Call Centre / Customer Service Jobs
Dublin, Dublin, Ireland
Job Description
Job Title

Institutional Client Service Account Manager (Conventional debt)

Location: Dublin Corporate Title: AVP

Job Overview

As part of the Corporate Trust Debt and Agency team you will have responsibility for a broad portfolio of transactions and will be required to engage directly with clients as well as various transaction parties who perform functions on clients' deals. Products in scope include conventional debt, programme debt, high yield and Eurobond debt, Middle East and North Africa debt, and Sukuk debt services.

Key Responsibilities
  • Maintenance of a portfolio of client relationships, ensuring their conventional debt transactions are executed and managed in line with client expectations.
  • Act as a deal lead with management over new transactions and deals, safeguarding communication with both external and internal stakeholders, while working within the client's planned transaction schedule for timely closing.
  • Collaborate with clients and internal/external stakeholders to agree and implement streamlined improvements using available technology.
  • Manage ongoing and ad hoc client queries alongside deal related enquiries from all parties involved in a deal or transaction.
  • Oversee necessary approvals for client onboarding and deal set up.
  • Prepare, amend, and obtain the necessary business approvals on legal documents in partnership with the Transaction Management Group.
Requirements
  • Relevant experience in a similar role or in a Corporate Trust, cash management, capital markets, custody or loan administration function or environment.
  • Good understanding of the global financial services industry and debt capital markets.
  • Knowledge of payment processing, issuing and paying agency, international or domestic clearing systems, debt capital markets documentation, and capital markets operations.
  • Confident and experienced in client relationships, able to build rapport and maintain strong relationships with clients and other internal/external stakeholders.
  • Foreign language skills, including German, Spanish, Italian, French and Russian, would be beneficial.
Benefits
  • Hybrid working model allowing eligible employees to work remotely for part of their working time.
  • Competitive salary and non contributory pension.
  • Minimum of 25 days' holiday plus bank holidays.
  • Life assurance and private healthcare for you and your family.
  • Additional benefits: TaxSaver travel scheme, Bike4work, retail discounts.
  • Opportunity to support a wide ranging CSR programme and 2 days' volunteering leave per year.
How we'll support you
  • Training and development to help you excel in your career.
  • Flexible working to assist you in balancing personal priorities.
  • Coaching and support from experts in your team.
  • A culture of continuous learning to aid progression.
  • A range of flexible benefits that you can tailor to suit your needs.
Eligibility & EEO Statement

We value diversity and, as an equal opportunity employer, we make reasonable adjustments for those with a disability, such as the provision of assistive equipment if required (e.g. screen readers, assistive hearing devices, adapted keyboards). Please note that the expected salary for some roles may be below the minimum level requirements to support candidates who require a Critical Skills Employment Permit to work in Ireland. If you already have a Critical Skills Employment Permit and are identified for a role, we can discuss and support you with the process.