Insights Support Admin (Mystery Shopping) - Hybrid

A diverse business group is seeking an Administration Assistant (Insights Support) to work closely with mystery shoppers and clients, ensuring efficient project delivery. You will be responsible for managing mystery shops, resolving client queries, and conducting customer satisfaction surveys. A strong commitment to customer service, IT literacy, and organisational skills are essential. The role offers flexible working hours, including full-time and part-time options, with hybrid working available post-probation.