Infrastructure Support Engineer

SC Cleared
Infrastructure Support Engineer
10 Month contract initially
Based: 50/50 Hybrid - Wokingham
Rate: £225 - £270 p/d (via Umbrella company)

We have a great opportunity with a world-leading organisation where you will be supported and developed to succeed. This role involves overseeing access for supplier teams into the control centre for manual tasks such as relaying or patching cables. Remote work is possible, but candidates must be ready to travel to the client site when required, including after hours.

Main Responsibilities:

1. Access Coordination & Site Support:
   • Manage physical access of supplier teams into control centres
   • Ensure activities comply with site protocols
   • Maintain logs of access, work, incidents
   • Coordinate schedules and resolve access issues
   • Respond to urgent access requests, including after-hours
   • Uphold safety, security, and compliance standards
2. Infrastructure Support & Maintenance:
   • Monitor and maintain infrastructure systems (servers, networks, storage)
   • Perform routine checks and diagnostics
   • Troubleshoot and resolve incidents
   • Support hardware/software installation and upgrades
   • Document infrastructure assets and procedures
   • Collaborate with IT teams for system performance
   • Assist in disaster recovery planning
   • Ensure compliance with policies and security protocols
   • Participate in projects, migrations, rollouts

Key Skills & Experience:

• Strong organizational and administrative skills
• Experience with physical infrastructure (cabling, server rooms)
• Networking fundamentals (TCP/IP, DNS, DHCP, VLANs)
• Experience with Windows/Linux servers
• Knowledge of virtualization (VMware, Hyper-V)
• Basic understanding of cloud platforms (Azure, AWS) is a plus
• Excellent communication and coordination skills
• Ability to work independently and manage priorities
• Willingness to travel, including outside standard hours
• Experience in infrastructure support or IT operations

Desirable Attributes:

• Certifications (e.g., CompTIA Server+, Network+, Microsoft Azure Administrator)
• Experience with third-party suppliers
• Commitment to safety and compliance
• Problem-solving skills
• Calm under pressure
• Familiarity with ITIL practices

This is an excellent opportunity for those seeking a challenging project. If interested, apply now to have your CV reviewed promptly.

Note: Candidates with prior high-level security clearance are encouraged to apply. Successful applicants will require security clearance, which can take up to 10 weeks.