Infrastructure Manager

What you'll do:

• Lead and develop the infrastructure team, ensuring priorities are clear, delivery is coordinated, and outcomes are achieved on time.
• Own the infrastructure lifecycle roadmap, including technology refresh, end-of-life remediation, decommissioning, and service migration, ensuring risk is reduced in a controlled and business-aligned manner.
• Ensure infrastructure compliance and control effectiveness across cyber security policy, patching, audit readiness, policy adherence, and operational assurance.
• Lead service resilience and continuity planning, including disaster recovery, geo resilience, and recovery readiness across critical platforms.
• Oversee major infrastructure and platform initiatives, including cloud migration, transition, consolidation, and transformation activity.
• Manage infrastructure suppliers and service partners, ensuring delivery meets SLAs, contractual obligations, performance expectations, and service quality standards.
• Own infrastructure financial performance, including cloud Opex, budget planning, cost optimisation, and allocation of funding across operational priorities, remediation, and small change initiatives.
• Provide support ownership for SIRO, managing escalations and day to day support for the SIRO OSS and BSS solution.
• Maintain effective governance, reporting, and stakeholder engagement across infrastructure delivery, operational risk, compliance, and strategic priorities.
• Act as Operational and Cyber Risk Champion for Digital & IT, driving visibility, accountability, and proactive risk management across the infrastructure estate.

People Leadership

The role requires strong people leadership across internal employees, specialist technical leads and project resources. The Manager must set direction, prioritise workload, support delivery discipline, and ensure resources are aligned to the highest risk and highest value outcomes. The role also requires coaching, performance oversight, and clear accountability across both direct and matrix managed resources.

Stakeholder Management

The Manager will work closely with cyber, group infrastructure, Architecture, Delivery, Operations, Audit, and Business Stakeholders to align priorities and ensure successful execution. This includes partnering with programme leads, technical owners, and governance teams to manage risks, influence decisions, communicate trade offs, and provide clear status reporting across strategic and operational commitments.

Essential

• Strong leadership experience across infrastructure, cyber, resilience, or enterprise technology operations.
• Proven ability to manage governance, risk, compliance, and audit related activity in a complex IT environment.
• Experience leading cross functional programmes, technical roadmaps, and service transition or decommissioning activity.
• Strong understanding of infrastructure lifecycle management, patching, resilience, and cloud governance.
• Financial and commercial awareness, including budget management and cost optimisation.
• Ability to lead through influence across matrix teams and multiple stakeholder groups.
• Strong communication skills, with the ability to provide clear updates to both technical and senior business stakeholders.
• High attention to detail, strong decision making capability, and a disciplined approach to execution and risk management.

What's in it for you?

• The flexibility to work how you perform best, with hybrid ways of working and real focus on work life balance.
• A competitive package including salary, bonus and a strong pension to support you now and long term.
• Generous flexible benefits allowance, plus access to comprehensive health and wellbeing support.
• Access to our on site wellness centre and gym, alongside a wider wellbeing programme.
• Free mobile plan, device offers and exclusive discounts for you, your family and friends.
• Market leading family policies and flexibility to support you at every stage of life.
• Real opportunities for career growth through learning, development and internal progression.

EEO Statement

We're committed to increasing diversity, ensuring equal representation, and making Vodafone a place where everyone feels safe, valued and included. Vodafone is committed to supporting candidates with disabilities during the recruitment process. If you require any adjustments, please let us know.