Infrastructure Engineer (UK&I)

ID: 575935

Location: Liverpool, GB

CMA CGM ABOUT US

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.

Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

YOUR ROLE

Proactively configure and administrate the UK VM Ware Server Infrastructure. Ensure all Server Hardware and Software issues are efficiently managed through to resolution. Prioritise and Escalate faults accordingly and ensure that SLA's and KPI's are adhered to. Provide L2 / L3 Support and technical guideance to the UK IT support team.

The company also has a balanced approach to cloud computing so this role will also assist with Cloud computing, so this is a great oppertunity for someone with AWS Cloud skills or a desire to progress their IT skills into Cloud computing.

The UK IT team is also part of a larger Europe Regional IT team who help govern and assist other countries in the region. This role has the possibility to assist in the Europe region from time to time so UK and Europe travel maybe required periodically.

RESPONSIBILITIES

• Build and Maintain servers in a Virtual Environment
• Provide 2nd and 3rd line support to ensure smooth IT operations across multiple client environments.
• Support and maintain the cloud environment for application servers
• Pro-actively monitor and administrate the Server Infrastructure and Virtual Environment
• Manage and support Active Directory environment for the UK & Ireland
• Collaborate with clients and internal teams to plan and implement system upgrades, migrations, and new technologies.
• Document technical processes, best practices, and IT procedures to ensure efficiency and knowledge sharing.
• Provide technical guidance & support to IT projects
• Support and maintain the DR / Backup Infrastructure, including daily checks and test DR processes.
• Adhere to corporate IT security standards

KEY PERFORMANCE INDICATORS

• Provide a working Production environment with the emphasis on minimal downtime
• Produce proper and thorough documentation
• Conform to Head Office and Local Blueprints & Standards
• Provide timely and effective technical support of servers, infrastructure, hardware and software
• Provide a secure and reliable electronic environment
• Ensure Redundancy and Resilience for the Server Infrastructure Environment
• Ensure the Backup Infrastructure is working, reliable and effective

Additional Information

• This role will require occasional travel within the UK and possibly Europe.

PROFILE AND REQUIRED SKILLS

• Microsoft Windows Server 2019 / 2022
• VM Ware Environments
• Knowledge of Cloud computing (AWS / Azure)
• Active Directory / DNS / DHCP etc.
• Knowledge of Veeam backup solution - desirable
• Ability to work effectively both as part of a team and independently.

PRACTICAL AND TECHNICAL KNOWLEDGE

• Microsoft Windows operating systems
• Active Directory / DNS / DHCP etc.
• Virtual environments (VMWare and Hyper V)
• AWS cloud computing advantageous.
• Knowledge of backup / snapshot technologies
• Aptitude for troubleshooting
• Proactively drives innovation and stays ahead of emerging technologies

QUALIFICATIONS

• Educated to degree level / IT qualification or equivalent Server support experience in anetworked IT environment accepted
• Microsoft and/or VMware Certification - desirable

Not only do we offer a competitive salary, we also offer a generous benefits package including:

• 25 days annual leave (plus public holidays) increasing with length of service plus additional day over Christmas period and the opportunity to buy/sell annual leave
• Discretionary annual bonus
• Enhanced pension scheme up to 15% total contribution
• Life assurance x4
• Commitment to promoting awareness and understanding of Mental Health through our Mental Health and Wellbeing Charter
• Private healthcare (BUPA), BUPA Dental Plan + Healthcare Cash plan, including an Employee Assistance Programme
• Local and global development opportunities across 160 countries within the CMA CGM Group, including opportunities at our iconic Head Office tower in Marseille
• Hybrid Working
• Cycle to work scheme/ Season ticket loans
• Enhanced policies including Maternity & Paternity
• Employee recognition awards
• Considerable scope for personal and professional growth through the CMA CGM Academy

CMA CGM Group is proud to define itself as a family business built on strong human values.

CMA CGM respects, supports and values diversity in all forms. We seek to avoid discrimination and are committed to equal opportunities for all our employees.

Our long-held inclusive policy improves performance, creates growth opportunities for all, aligns with our customer's values and enhances employee engagement.

Join us and discover a world of opportunities!

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